Mia Reef Isla Mujeres - All Inclusive is a 4-star all-inclusive property featuring a private beach and 3 restaurants, and a favorite with Expedia travelers. Yes its old and tired, but we did not experience any of the problems with linen towels etc that other reviews mentioned, there were always towels by the pool.
Page not found Instagram That being said, there were so many wonderful things about Zoetry. From Martin at the front desk to Dennis and Magda in the restaurants we were treated with care and respect at all times. Each of our boutique luxury all-inclusive resorts provides a rejuvenating and inspiring vacation. Taxes and fees that are shown are estimates only. Thankfully, many of the worlds, Fun, sun, andscuba? WestJet. Here, you can relax, recharge and recenter yourself while creating cultivated vacation moments youll never forget. Dear Jenny F We deeply apologize for the terrible experience you have had at our resort. We could see the Cancun horizon and view while laying in bed. Theres an intimate, Mediterranean feel thanks to dome bricked ceilings, stained glasses, and an open-air design. If you buy something through our links, Oyster may earn an affiliate commission. They were excellent musicians, btw, especially the flute player, but thats probably not the vibe you want if youre used to a big resort. WithEndless Privilegeseverything is included with our compliments for your stay from unparalleled personal service to customized and unique experiences, exclusive amenities and authentic gourmet cuisine. I bought a beautiful conch shell for three dollars! We will definitely come back to this beautiful and special place!
World-Class Spa | Zotry Villa Rolandi Isla Mujeres Cancun Veranda Room Category we had one of the rooms that walked out directly onto a pool and we LOVED it. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future. This is the version of our website addressed to speakers of English in the United States. Transportation, however, is not included. More than anything though, the attitude towards guests from management needs to be renovated more than the property itself. He provided a genuine sense of care and concern and was extremely helpful as we worked through the transition to a different resort. This website is not intended to confuse or stir/divert customers somewhere else. Laguna Mar SM. Tips: TAKE THE SUNSET CRUISE! All three of Zoetry Villa Rolandis pools are located side-by-side, facing the ocean. From the dock where you arrive in the boat to the beach and grounds incredible! Please check our partner sites when booking to verify that details are still correct. Prices are the average nightly price provided by our partners and may not include all taxes and fees. All-inclusive: Included . Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Housekeeping was great and came twice a day if needed. If we find any, we delete them and, if necessary, take action against whoever is responsible. Food hands down, the best weve had of all the all-inclusives in the AMR/Hyatt Inclusive brands. The resort features their own yacht transfers from the pier at Makax Lagoon. Playa La Media Luna Hotel is a three-pearl property located on a small strip of Half Moon Beach, five minutes' walk from the downtown area of the island. We loved using our own bathroom when at the pool, sitting on our private terrace for lunch, or just cooling off in the room for a bit before getting back into the pool. I apologize for the lack of staff presence at the front desk when you requested pillows. Zotry Villa Rolandi Isla Mujeres; 3. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001. All Suites have a large patio or balcony with a 2 person Jacuzzi on each balcony and patio.
Special Offers and Packages | Zotry Wellness & Spa Resorts There were a few slightly louder groups and while they were completely appropriate, I feel like they might have expected a more party atmosphere. Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive **** Fraccionamiento Laguna Mar SM. Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive places you next to Garrafon Natural Reef Park and within a 10-minute drive of other popular attractions like Norte Beach. However, when it closes, if you have a reservation here, you are likely to be moved to Secrets Impressions Isla Mujeres, a brand new resort which is currently the most expensive of the entire AMR/Hyatt Inclusive brand. There was no way (anyway we turned the handle) that cold water was coming out. Regular hours are 9:00am to 7:30pm. Weekdays departures ( Monday Thursday ).
10 Best All-Inclusive Resorts in Isla Mujeres, Mexico - Cocomango Travel Located on exclusive Isla Mujeres, the contemporary Mexican style of intimate Zoetry Villa Rolandi Isla Mujeres Cancun By AMR Collection - All Inclusive stands in perfect harmony with its island beachfront setting. This service may contain translations powered by Google. A little transparancy would have gone far here. In addition to the lunch/dinner menu there, the breakfast menu is 2 full pages, and the poolside menu has a large variety as well. Book Now. {external-icon} Indicates external site which may or may not meet accessibility guidelines and/or be translated. Artfully designed for the most discerning traveler, Zotry Wellness & Spa Resorts redefine luxury all-inclusive resorts. 5-star luxury resort by the ocean.
Air conditioning Please note, not all reservations qualify, so please read all conditions to see if you are eligible. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts property with the ultimate peace of mind. Before Zoetry Villas Rolandi Isla Mujeres Cancun opened in 2015, it was just a small hotel and restaurant, the latter dating back . You can sort and/or filter them by time of year, review score, and more. We went down to grab some food with hopes that our room would cool down only to have the power go out when we sat down at the restaraunt. Zoetry Villa Rolandi Isla Mujeres Cancun *Best for an all-inclusive fantasy retreat Our room 108 was on the south corner, too, so no one walked by our room. Cant wait to return again! This hotel is all-inclusive. Please inform Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive of your expected arrival time in advance. I really had a hard time not giving them five stars but wanted to leave a very honest review. We would appreciate the opportunity to make it up to you on a future visit. We were most concerned that management seemed to really not care about our issues.
Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive Outlet Photos or Videos are courtesy of Zoetry Resorts.Zoetryvillarolandi.com is not affiliated with Zoetryresorts.com, Zoetry Resorts Collection, AMR Collection.Zoetryvillarolandi.com is operated independently by an established, fully licensed Travel company with Certified Travel Professionals.Travel Partner Supplier booking link is not affiliated with this brand. ?, I'm not sure, when we arrive we were told about the only two restaurants in the place and that you need reservations for the "french mexican" one. I do not know whom specifically took the time and effort to create art on a comforter. It is included with the stay and only requires a reservation.
Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive Additionally, we're glad that Leo from the spa and Rocio at Le Metissage made a positive impact on your experience. It is clear that we failed to provide you with the prompt and attentive service that you deserve. My main complaint is that the resort is DEAD after 8:30/9 pm.
Zoetry Villa Rolandi - Hotel Resort And Spa Zotry Villa Rolandi Isla Mujeres Cancun - All Inclusive Fracc. My husband and I just returned from Zoetry and really enjoyed it, but there is a little room for improvement. Steam showers and two-person whirlpools are top-notch, and the in-room umbrellas and service box for used room service dishes feel smart. Know before you go - this resort is scheduled for renovations some time in the next 2-3 months. My husband informed the staff of this special occasion, and they made so many wonderful extra gestures from special decorations and champagne in our room to a dinner on the beach to helping him arrange some fun activities outside of the hotel!! This is a Preferred Partner property. The other restaurant which serves meals all day was just as good. Inclusions subject to change without notice at the discretion of the property. We'll redirect you to the home page of the country/region site you choose. Cant wait to return again! Guests can also enjoy the Sip, Savor & See Dining Experience, which allows them to enjoy gourmet dinner, top-shelf spirits and live nighttime entertainment at a nearby Zotry Wellness & Spa Resort or a Secrets, Dreams, Now, Reflect and Sunscape Resort & Spa. We pride ourselves on providing attentive and helpful service, and we're glad that you felt supported throughout your time with us. Regarding the price of the Hendricks tonic, we apologize for any confusion or miscommunication on our part. Zotry Villa Rolandi Isla Mujeres Travel Dates. We appreciate your feedback and will take your comments on board to improve our services and ensure that future guests have a more enjoyable experience. Hotel Secreto; 8. If you wish to check in, relax, and enjoy your holiday, these are our handpicked best all-inclusive resorts in Isla Mujeres. Which popular attractions are close to Zoetry Villa Rolandi Isla Mujeres Cancun? Despite all that, this was a 5-star experience for us, but if a modern or updated room is really important to you, you might want to pass until the renovations are complete. We sincerely apologize for failing to meet your expectations during your stay at Zotry Villa Rolandi. On top are the Junior Suite Oceanfronts with whirlpools on the terrace, and above these are the Junior Suite Superior Oceanfronts, which feature a beautiful dome bricked ceiling. For $1000 a night they can't even offer Macallan 12 yr.? Zotry Marigot Bay St. Lucia; Spain. Visit your hotel's website for up-to-date information andsee what we're doing to keep you safe when you travel. After our initial experience don't expect too much sympathy or resolution from the front desk. The beef stew with mashed potatoes was also worth checking out. Our 24-hour room service should have been available, and we will investigate this issue to ensure that our services align with our promises to our invaluable guests. Please contact WestJet Vacations at 1-877-737-7001 for further information. Guests submit their subscores and their overall scores independently theres no direct link between them. The hotel is set to close down for a 6 month refurb at the end of the month. Please request costs and restrictions at the front desk of the hotel. Firstly, I want to acknowledge that your check-in process was swift, and we made efforts to decorate your room for your 10th wedding anniversary. Zotry Curaao Resort & Spa; Dominican Republic. Discover the Art of Life at Zotry Villa Rolandi Isla Mujeres Cancun, a luxurious, secluded retreat combining Endless Privileges with holistic wellness, tranquility, and romance.Located on the exclusive idyllic island of Isla Mujeres, this 35 oceanfront sanctuary features gourmet dining, a Thalasso Spa, luxurious (and complimentary) arrival and departure yacht service, Bvlgari bath . The tourist-friendly destination can be reached via nonstop flights from many major cities, plus it has a plethora of hotel options ranging from affordable and kid-centric to luxe and adults-only. The potential here is noteworthy. Thats because all-inclusives are often 500-plus-room behemoths large enough to merit their own zip codes, while boutique hotels generally have far fewer rooms (Oyster considers 200 rooms a good cap), as well as, Every year, Shark Week enters our lives for a fleeting seven nights of nail-biting, heart-pounding programming on the Discovery Channel. We also ordered room service (included in the price). Please fins him a more serious role Leo is one of the most nicest, friendliest and energetic people I have met, his official title I think is "wellness director", but it seems at the moment he runs a kids club for, adults. Based on Double Occupancy during Shoulder Season. Ocean view Attached bathroom **Board the public ferry Ultramar** - Operating hours are from 5:00 a.m. to 11:30 p.m. Cancun to Isla Mujeres & 5:30 a.m. to midnight from Isla Mujeres to Cancun. The spinach pasta with ricotta is some of the best pasta Ive ever had!!!! I think that has a lot to do with the time they close the pools (7pm). Laguna Mar, SM. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. The staff speaks multiple languages, including English and Spanish. Laguna Mar, SM7, MZ75, L15/16 Carretera Sac-Bajo, Isla Mujeres 77400 Mexico. Views Expansive and beautiful views of the ocean and the Cancun shore in the distance gorgeous from every room and every pool and every restaurant. 4.5 * p/p/n = per/ person / night.Zoetryvillarolandi.com Logo is our own website identity unique personality of the domain. I want to specifically call out our housekeeper Cecilia who found $240 we accidentally left under the bed cover and returned it to us, our pool/beach servers Jabbar and Alejandro, along with Ouleses, our breakfast server Saulo, our breakfast and Le Metissage server Andrade, the Cozy Bar bartender Hilario, and the numerous hostesses, waitstaff, and bussers who provided outstanding service the entire two weeks. Ergonomic wooden sunbeds with terrycloth-covered cushions and umbrellas rest on the deck surrounding the main infinity-style pool. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Lotus Beach Hotel; 6. Note that its not a big spa where you hang out after a massage, but it does have plenty of spa services if you want one. Again, wishing to not lose site of the beauty of the natural scope and the reason for our trip, we settled by the pool for a while and discussed our options. Conveniently located restaurants include Mango Cafe Isla, Madera Food & Art, and Lolo Lorena. I asked the staff member how long ot takes to fill and was met with a shoulder shrug. Were committed to redefining your travel journey with our best-in-class CleanComplete Verification practices. For gin they offered Tanquery and Bombay Sapphire but not Hendricks! A simple " we are sorry that this is the situation" would have gone miles in terms of our sense of welcome. Theres nothing for them to do, so theyre rare, but you will see them in the pools occasionally. It acts as a white label for the Travel professionals operating the website. Folks like Leo, Luis, and the individual(s) that turn a comforter into a piece of art are the foundation of the hospitality business. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Guests' Choice. Additional sorting options might be available (by type of traveler, by score, etc). Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Everything was retouched and upgraded before reopening. check-in was quick, and they had the room decorated for our 10th wedding anniversary. Coffee machine Its small footprint enables mangroves to flourish and sea life to . Each one will customize your food for you if you want changes, swaps, etc from whats on the menu. I appreciate you bringing these issues to our attention, and I assure you that we take them seriously and will take immediate action to address them. We had never been to Isla and opted for the Presidential Suite at Villa Rolandi. Laguna Mar, SM7, MZ75, L15/16, Carretera Sac-Bajo,, Cancun, QR, 77400, Mexico . We went to breakfast and were denied a mimosa because it was prior to 11:00 am which was the first time this has ever happened to us visting Mexico. Zotry Mallorca Balearic Islands One of these places? Pools there are actually three that the Veranda category rooms walk out onto two that are regular pools and one that is a saltwater spa (but not heated). Bathrooms have BVLGARI products, mosquito repellant, terrycloth robes and slippers, and small sinks. I want to express my sincerest apologies for the inconveniences you encountered during your stay. Are any cleaning services offered at Zoetry Villa Rolandi Isla Mujeres Cancun? The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Complimentary, unlimited worldwide calling is included. Beach There is a private beach for the hotel; the swimming area isnt the beautiful Caribbean blue and yes there is some sargassum but it was lovely to be able to swim in the ocean. Arrive at the resort on Zoetry Villa Rolandi s private yacht, and enter a world of relaxation and wellness. The UVC staff (Isabela on the mainland) and (Luis at ZVR) are exceptional people who bring the genuine care and concern that make having a membership more than a contract. Contributions should be appropriate for a global audience. From Martin at the front desk to Dennis and Magda in the restaurants we were treated with care and respect at all times. The dress code here is more upscale, with sleeves, long pants, or dresses required, and it is closed on Tuesdays. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Lighthouses. 75, L15/16, Carretera Sac-Bajo, Isla Mujeres, Quintana Roo, 77400, Mexico. Spa we had two different massage experiences at the Spa, and they were great. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. not sure if they where whooping every time they managed hit a small ball over the net, or if was a celebration of the fact they managed to lift their arms above mouth height for the first time in years. Iron Zoetrys has two restaurants, however, you won't miss anything, since you can find almost everything you want in their menu: seafood, fish, pastas, meat, etc, and everything was amazing!, there is a second restaurant French and Mexican fusion? Not what you expect when you are paying Zoetry Presidential Suite rates. DIRTY!! Respect the privacy of others. The ladies at the front desk were very helpful and remembered us. *All Rates displayed are for reference only, Rates are subject to availability at the time of the booking. These are the things that you should be informed of when checking in to a resort that is soon to be closed for remodeling. During winter, the tide takes away some of the sand, though waters remain calm. We then found that the tv's basically produced static in Spanish. So dont be afraid to book here and be moved to the Secrets Impressions down the roadyou might end up in one of the nicest hotels right now! Theyre common sights on islands and along the coast, but wow, if their walls could only talk! Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. business travel features to the top of the filter menu so you can find them faster. Quintana Roo Relax, revitalize and restore your sense of well-being with our array of Thalassotherapy treatments, saltwater pool and steam room. Mezcalitas and chocolate martinis were the BEST!!! in honor of our anniversary but it we captured it in several photos and it was clearly a labor of love. I would say its for an older crowd though and although they allow kids, I can see them getting pretty bored here. There isnt seaweed on the beach but if you want to actually swim in the water theres only a small portion that has sand before the seaweed starts. Each review score is between 1 and 10. What are some of the property amenities at Zoetry Villa Rolandi Isla Mujeres Cancun? The area is also buoyed off pretty close to shore so you cant do much exploring. He is a wonderfully kind and genuine individual. Gourmet experience at Le Mtissage features a seven course tasting menu changed daily. Is Zoetry Villa Rolandi Isla Mujeres Cancun located near the city center? Try again. The overall brief service we experienced in the course of two meals was kind and welcoming and the food was good. Join one of the "Fans of Zoetry Villa Rolandi" social media groups to get a plethora of First of all, we had high hopes that we would have a wonderful time at this resort. We were seated in a lobby with multiple couples and a very brief description of our stay was provided out loud and we were sent to our respective rooms. Everything was beautifully plated and great if youre a little adventurous.
However, while most folks head to destinations like Cancun and Cabo, the islands in the region have a lot to offer, too. Booking.com does not accept responsibility or liability for any reviews or responses. The Presidential Suite is multi-level, with free cooking lessons from the hotels celebrated chefs, a bar area, lofted bedroom with stunning ocean views, and top-floor solarium with a whirlpool. The menu is extensive and creative. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. Upon arrival, youre immediately enveloped by the natural beauty and privileged setting of our 35-suite oasis along the lagoon and ocean with its secluded beach. Next up it was volley ball in pool ( not required.
Zoetry is the Ugly Kid Sister of Luxury All-Inclusive Resorts..You A special thank you to Malena, Martin, Ivan for helping arrange all of the special details. Whether youre heading to the beautiful city for, Gran Caribe Resort Cancun/Oyster The Riviera Maya is the kind of magical place that manages to pack tropical beaches, wild nightlife, ancient ruins, boozy pool parties, amazing snorkeling, dazzling cenotes, luxe retreats, and bohemian vibes into an area thats not much larger than the state of Maine. Iron Our return to Villa Rolandi was just as fantastic as our last visit. We spent a fabulous 2 weeks here May 17-31 and absolutely loved the resort, location, food, service, and overall vibe.
Zotry Villa Rolandi Isla Mujeres Resort | All-Inclusive for Adults The view from atop the suite is beyond comparison so I chose to focus on that for a bit. Guests reserving this hotel, must be booked on a flight arriving into Cancun airport no later than 5pm in order to make the last yacht transfer to Isla Mujeres. The phone didnt work which wasnt horrible but a little annoying when needing to call the front desk or room service. We will investigate the matter further and take steps to ensure that our staff is better equipped to handle busy periods and deliver a more efficient dining experience. This isnt that big of a deal but if you want to go shop or go to Playa Norte you definitely need a golf cart or taxi. As mentioned they should definitely be open later. on From. In the event of an early departure, the property will charge you the full amount for your stay. Back then, the casual seaside restaurant grew a cult following, with worldwide celebrities and dignitaries among its fans. Is parking available at Zoetry Villa Rolandi Isla Mujeres Cancun? Lastly, Luis from UVC is a major asset to the UVC team. The property is gorgeous, the food is amazing and the staff went above and beyond. This is not the standard we uphold, and we will reinforce our housekeeping procedures to prevent such occurrences in the future. It brings us great joy to know that our team went above and beyond to add special touches to your stay in our humble island. It is heartbreaking to see such potential diminshed by lack of understanding of customer retention. Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive. The view was breathtaking! It's what you deserve. Select Vacation. Located on the idyllic island of Isla Mujeres, this boutique-style resort combines modern Mexican-Mediterranean style with holistic wellness, serenity and romance. The bathrooms have a spa bath, shower, bathrobes and hairdryer, Bvlgari bath amenities. We awoke the next morning early, I was on the roof top solarium area and attempted to fill the hot tub only to realize that there was no operable power to it. The food was superlative, the views were fantastic. see what we're doing to keep you safe when you travel.
Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive Seasonal start and end dates apply and are indicated in the booking flow. Not asking for 18 or 25! We loved using our own bathroom when at the pool, sitting on our private terrace for lunch, or just cooling off in the room for a bit before getting back into the pool. Icaco Hotel; 9. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Please inform Zoetry Villa Rolandi Isla Mujeres Cancun-All Inclusive at least 48 hours in advance of your expected arrival time, to arrange Catamaran boat transportation from Playa Linda Pier to the Hotel. The pools were nice but really warm. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Know before you go - this resort is scheduled for renovations some time in the next 2-3 months. Complimentary romantic Sunset ride on a private yacht (weather permitting and reservations required), Complimentary 20-minute Thalassotherapy treatment. The room itself had some wear (they are about to have a renovation), but it was immaculate! 75 Lotes 15 y 16, Carretera Sac-Bajo, Isla Mujeres 77400, Mexico, http://www.zoetryresorts.com/mujeres?utm_campaign=Zoetry_ZVRIM_BusinessListing&utm_medium=Social&utm_source=TripAdvisor. Advertised prices, taxes and fees may fluctuate based on exchange rate. A small, spotless gym has basic LifeStyle Fitness machines, exercise balls, and a weight bench. We saw a few tropical fish but not many. All guest rooms have king-sized beds, sunken living areas with corner couches, and three-times-daily maid service. had some rusting, the in-room bathrobes were older. The origin of our name tells our story. Onsite food and beverages are included in the room price (some restrictions may apply). Summary Go! This property has taken extra health and hygiene measures to ensure your safety is their priority -, Destinations, properties, even an address, 1752070,1752070|1,1762520,1736710|2,1752620,1758700|3,1758420,1762030|1,1768790,1758700,1765410,1736710,1773070,1771730|4,1771730,1762030,1767440,1768790|1, Personal or sensitive info (e.g.
ZOTRY - 133 Photos & 16 Reviews - Sm. 7 Mza. 75, Isla Mujeres - Yelp Islands off the east coast of, Travelers wanting a warm, sunny, and beach-filled escape often have Cancun at the top of their minds. We ate dinner there for dinner two nights. They wanted to charge $12 per Hendricks tonic! Hotel Mia Reef; Best luxury resorts in Isla Mujeres [Non-all-inclusive] 5. Rosa from Le Metissage restaurant was wonderful. Guest rooms are lovely and comfy, but some furnishings feel a bit simple and dated.
Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive - Orbitz The beach is very small but does the trick. Seats at these fares are limited and may not be available on all flights. Food hands down, the best weve had of all the all-inclusives in the AMR/Hyatt Inclusive brands. Pool loungers/padding and umbrellas are in need of a refresh, but worked fine.
The Best 13 Isla Mujeres All-Inclusive Resorts - Boundless Roads Expect an Italian-focused dinner menu with burrata, carpaccio, homemade pasta, and fresh fish made in a brick oven. We called the front desk once more and were told that someone from maintenance would be out sometime the next day. See more questions & answers about this hotel from the Tripadvisor community. Getting here if everything doesnt work out perfectly can be a little frustrating but that has nothing to do with the hotel. Indulge your senses at the Thalasso Spa at Zotry Villa Rolandi Isla Mujeres Cancun. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Prices will be updated at least every two hours. 299USD. Overall the room was gorgeous and the ceilings were really cool. Note that its not a big spa where you hang out after a massage, but it does have plenty of spa services if you want one.
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