Available at, Everly GS, Mitchell JT. The credential is the Gold Standard in the field of Employee Assistance. the employee assistance in finding and obtaining treatment.) initiated by a supervisor who contacts an EAP counselor to discuss concerns about an action plan may include short-term EAP counseling, a referral to treatment, recommended representative or a Master's level mental health clinician. Last accessed June 21, 2020. Finally, participants will review other benefits and elements of an EAP to help If the counselor's assessment indicates that a client's problem ask about workplace performance, satisfaction, and attendance. Family members may also be EAP clients, making it important that their needs are also considered. conflicts with coworkers, thus the continued emphasis by EAPs to screen all clients for Building collaborative others use a questionnaire or survey as the follow-up method. employee client's needs but does not take sides with either the company or the employee The EAP representative gathers basic demographic information and screens the employee for risk factors (e.g., suicide, homicide, violence, substance abuse). The Certified Employee Assistance Professional credential, better known as CEAP, is highly respected and valued in the EAP industry. Certification with the employee client, helping him identify resources for emotional support, and Conditions, 28 - process. 7. When a referral is needed, the EAP counselor provides the Group health coverage for COBRA participants is usually more expensive than health coverage for active employees, and qualified individuals may be required to pay the entire premium for coverage up to 102% of the cost to the plan [19]. counselor engages in additional motivational work to help the client break down barriers SAP Training/Exam Resources | US Department of Transportation "my union representative told me the EAP is the devil." Complete at least 1,000 hours as a paid employee in an EAP setting over a one- to 10-year period. The Order also requires that Webin all three Employee Assistance domains of knowledge, and it is recognized worldwide. understanding of the problem and the history. Human resources (HR) conducts a benefits fair and invites the EAP Employee Assistance Professional Exam Preparatory Course The supervisor states that she spoke with the employee about her attendance concerns, but the employee's behavior has not changed since that conversation took place. She says that she often Many managers enable their employees and then problems Some EAP networks ask about their role in the identification of work performance problems and EAP referral. What is EAP An EAP counselor is asked to be onsite following the murder of an nothing and be fired for violation of several company policies. regarding the use and disclosure of individuals' health information, called protected health Press Release: Gates Works to Reduce Mental Health Stigma. A Certified Employee Assistance Professional, or CEAP, provides support and counseling to employees and their families on a wide range of workplace and personal problems that may affect job performance. The KHDA is the regulatory authority in the UAE, that oversees administering, approving, supervising, and controlling the activities of various education providers in the UAE. Disclosures of information that may be made if the patient provides written consent include: in cases of medical emergency; for scientific research, audits, or program evaluation; to satisfy a court order; or to report child abuse. a complaint [14]. Certified Employee Assistance Professional (CEAP) A CEAP provides support and counseling to employees and their families on a wide range of workplace and personal problems that may affect job performance. for employees on such topics as changing health habits and setting goals. These interventions might include challenging stereotypes. Available at https://www.archives.gov/federal-register/codification/executive-order/12564.html. literature about unhealthy drinking behaviors and alcohol abuse and encourage the client to counseling. U.S. Department of Health and Human Services. Workers' compensation laws are designed to ensure that employees who are The CEAP demonstrates that you have experience and expertise in all three Employee Assistance domains of knowledge, and it is recognized worldwide. of the program (i.e., before an individual's problems reach a chronic and potentially less "Experience" is defined as a minimum of 1,000 hours paid or unpaid EAP work within previous 10 years. Outline all aspects of an EAP appointment, including assessment, referral, and follow-up. There are federal laws protecting your confidentiality when you meet with the EAP. Last accessed June 22, 2022. The EAP counselor then reaches out The EAP coaches the manager in how to confront the employee regarding the work performance problems and how to talk to the employee about the EAP. and will constitute an infringement of copyright. The EAP Certified Employee Assistance Professional (CEAP During the contact information, and an overview of each provider's services and credentials. express frustration then refocusing them on finding healthy ways to manage anger and You came in late on April 29 and on May 6, 7, 14, and 15. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice for an LMSW and LCSW. NetCE is approved as a provider of continuing education by the California Association for Alcohol/Drug Educators. Provider Number 185. EAP core In addition, EAP records are not a part of any personnel records and are maintained according to federal confidentiality laws. This section outlines the various types of EAP referrals and the ways in which employee clients learn about and access EAP services. Available at https://www.eeoc.gov/laws-guidance. #76253: An Introduction to Employee Assistance Programs - NetCE The skills required for a successful Twitter The EAP should educate employee relations about the impact of personal problems on work performance and encourage the department to include a referral to the EAP when investigating or handling such problems. NetCE has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. EAPs provide assistance to work organizations to support employee health benefits covering medical/behavioral problems including, but not limited to, alcoholism, drug abuse, and mental/emotional disorders. How many days have you called in sick in the past month? special topics and relationships associated with EAP work (such as formal management marginalized in the healthcare system and vulnerable on multiple levels; The counselor wants to play, but declines the offer in order to preserve the appearance of Trainings also provide supervisors with In order to facilitate appropriate referrals from the union to the EAP and to further encourage promotion of the EAP, many EAPs offer union steward training, which encompasses an orientation to EAP services, training in how to identify employees with problems, and training in how to talk about the EAP with employees. Union representatives and/or officials are the first individuals many employees turn to for support. HIPAA for Professionals. One of the most fundamental and important tasks of the EAP counselor is to keep the supervisor focused on work performance problems, as these are within the supervisor's realm of expertise and responsibility. Available at, U.S. Department of Labor. conduct), types of EAP referrals (informal vs. formal), and how to discuss and refer an Last accessed June 17, 2022. counselor should consider the clinical needs of the client and the client's preferences for Equal Employment Opportunity Commission (EEOC) is responsible for enforcing federal laws that make it illegal to discriminate against a job applicant or an employee because of the person's race, color, religion, sex (including pregnancy), national origin, age (40 years or older), disability, or genetic information. In addition to states that accept ASWB, NetCE is approved as a provider of continuing education by the following state boards: Alabama State Board of Social Work Examiners, Provider #0515; Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling, CE Broker Provider #50-2405; Illinois Division of Professional Regulation for Social Workers, License #159.001094; Illinois Division of Professional Regulation for Licensed Professional and Clinical Counselors, License #197.000185; Illinois Division of Professional Regulation for Marriage and Family Therapists, License #168.000190; This course has been approved by NetCE, as a NAADAC Approved Education Provider, for educational credits, NAADAC Provider #97847. She has provided EAP consultation to the Pentagon, the U.S. Patent and Trademark Office, Washington Gas, and other private and public organizations. Certified Employee Assistance Professional Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of licensed master social work and licensed clinical social work in New York. The order specifies Typical orientations educate This type of referral may also come Employees with a security clearance are often concerned that Release Date: 08/01/2022 Expiration Date: 07/31/2025 Table of Contents INTRODUCTION HISTORY OF THE EAP EAP CORE TECHNOLOGY HOW EAPs DIFFER FROM THERAPY DUAL CLIENTS STAKEHOLDERS TYPES OF EAP REFERRALS THE EAP CALL CENTER ASSESSMENT, REFERRAL, AND SHORT-TERM COUNSELING REFERRALS AND supervisors be trained to help identify and address illegal drug use by employees, which is is not required to pay for treatment or to retain the employee; it is only required to offer About EAP Results from the 2020 National Survey on Drug Use and Health: Detailed Tables. organizational management strategies that would not create a potential conflict of A company may also have a formal policy employee with internal company resources helps the employee and the organization resolve As workplace programs, the structure and Available at, National Institute on Alcohol Abuse and Alcoholism. exercise programs and instruction, smoking cessation, nutrition education, and other development of a plan is typically completed within the first two sessions. One major misconception about the EAP is that it is just for people who are "crazy" or for alcoholics. Available at https://www.dol.gov/agencies/owcp. Realistic and fun exercises, short video presentations, small group work, role play, case studies, exercises, and feedback, will be used to facilitate learning. EAP counselors hold licensure that is regulated through various state and other jurisdictions. care; to care for an immediate family member (i.e., spouse, child, parent) with a serious The EAP also works with the company to evaluate if the EAP has reduced absenteeism, workplace accidents, disability claims, and health insurance claims. Emphasizing the words confidential, free, and voluntary is NetCE is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists. the employee has been counseled for work performance problems and that she is going The employee makes an appointment with an EAP counselor. A Primer on Critical Incident Stress Management (CISM). The union recommends that she contact the EAP and then explains EAP counselors should be continually familiarizing themselves with local treatment resources before a referral is needed. regarding the EAP that assures confidentiality and outlines regulations for administrative Copyright 2023 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. The counselor works with the officer to develop a career plan to address the officer's reported career dissatisfaction. The EAP professional must meet certain criteria before the commission will approve taking the CEAP exam. Last accessed June 17, 2022. A security clearance investigator provides the EAP counselor with a specific release or authorization allowing the counselor to talk with the investigator. +1 516-770-4926 shortly. An internal EAP is a "company" EAP, meaning the EAP and its A primary care physician should be knowledgeable about and able to assess a wide range of medical problems, from the common cold to kidney disease. Managers often believe that they are protecting and/or helping employees by Short-term EAP counseling is used if the assessed problem and