Review collected in partnership with Hyatt Hotels. Small beach. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. People did wake up at 6/7am and place their towels out which I hated. Hyatt Ziva Riviera Cancun All of the equipment also appeared to be brand new. After 30 minutes, we got up and just stood in line because no one was going to come get us. It didn't open for dinner until the day we left, so we never got to check it out. The hotel chose the summer to do construction, blocking off half of the main area. Conveniently located restaurants include Boquinete Seafood & Grill, MEM al Mare, and Layla Restaurant. We ate here on our first night at the Ziva Riviera Cancn and it was the only meal that was a dud. The food was amazing! Overall, our room was very nice, comfortable, and clean. Was worse than gas stations and grocery stores. Food is good to very good with lots to offer. Please be certain that weve taken your comments very serious and will ensure that situations like these will not happen in the future. This is the version of our website addressed to speakers of English in the United States. Parking This is a great feature if you are traveling with family and want a room that is connected. E-mail hotel. E-mail hotel. You won't be disappointed. So many adorable activities, clean space and fun environment! . It is not the bank advertisers responsibility to ensure all posts and/or questions are answered. Dining Your comments are truly valuable for us, as it allows us to improve our service levels and product. It cost just $34 per person, total,though it was unclear if this was being offered by the Mexican government or from the property itself. WebBlvd. More vegetarian options needed. On both visits, the buffet was closed some lunches and dinnersits easier and cheaper to staff and open the a la carte restaurants than to open the buffet, especially when most people dont visit it for lunch given how many other/different options are available outside around the pool. We were told to be seated and someone would come get us. Anetrice United States of America Staff 9.1 +45 photos Ocean view Garden Outdoor swimming pool Hyatt is my brand of choice when it comes to hotels. Pulling inspiration and ingredients from France, Italy, Mexico, and beyond, Hyatt Ziva Riviera Cancun offers a diverse lineup of delicious cuisines. produce a negative test the day before your return flight to the United States, What It's Like Getting Tested to Return from a Mexico Vacation, Chase Offer for 10% back at Hyatt Ziva and Zilara Resorts, Cap Cana resort in Punta Cana, Dominican Republic, flying to the U.S. to present a negative COVID-19 test no more than one day, transferring Chase Ultimate Rewards points, How to Book Hyatt's Incredible All-Inclusive Resorts for Free with Points, Capital One Venture X Rewards Credit Card, Chase Ink Business Preferred Credit Card. The room was roughly 700 square feet and equipped with everything you would expect at a higher-end resort. It was a great spot to catch a few football games on the Sunday of our stay. We truly hope you can give us the opportunity to host you again in the future so we can offer you the remarkable experience that you deserve. From the moment you walk into the resort, you'll be wowed by the expansive and impressive open-air lobby. Thank you for the comprehensive review, which matches my experience staying as a Globalist a couple of weeks before the unfortunate incident on the beach. We highly appreciate your gracious comments here and have shared them with our team. WebStay at this 4.5-star luxury property in Cancun. Located at the water's edge of the Yucatan Peninsula, Hyatt Ziva Riviera Cancun offers a vibrant all-inclusive escape for the whole family. The food was top notch in at MIYAKO, but it was really difficult to get a reservation for a hibachi table. The brand new two-story spa offers a variety of treatments, a hydrotherapy pool, sauna, and a eucalyptus steam room. Parking There is a pool for practically every building and an adults only pool that was not crowded at all. They even have a mobile app to keep your reservation and confirmation numbers handy. Hello, great review, me and my family will be going there on Jan 1st. Kudos to Jorge our waiter at the breakfast buffet, he was amazing. Please do not hesitate to contact us personally prior your arrival, we will be happy to assist you. The room was even better than expected. Throughout the resort, you will find a total of nine different pools. Better yet, Hyatt keeps expanding its network of Ziva and Zilara all-inclusive resorts. Our massages felt amazing! So if you like eating at the buffet, be warned that there is a good chance it will be closed outside of breakfast if occupancy is low. Because we were at the property from a Friday to a Monday afternoon, there were a few restaurants we weren't able to try during our stay. Visit hotel website > Hyatt Ziva Riviera Cancun. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The grounds were pretty. Book Direct & Receive: 20% Off Nightly Rates* 10% Off Spa Services* Buy One, Get One 50% Off Romantic Dinners* Complimentary Early Check-In or Late Check-Out* The food in the containers were not hot at all. Yes, the water park (more on that later) was in view, but so was one of the many pools and the ocean. The spa was a great add-on. Aerodromo de Playa Del Carmen 42 See all flights. Never did I ever visit another property that showered you with free top quality alcohol like this one. Hyatt Ziva Riviera Cancun Loved every moment! See 1,163 traveler reviews, 1,574 candid photos, and great deals for Hyatt Ziva Riviera Cancun, ranked #24 of 48 hotels in Riviera Maya and rated 4 of 5 at Tripadvisor. A large, beautiful property with friendly and helpful staff. Great deal for a five star experience! The restaurant is right on the beach and has a menu full of delicious ceviches and tacos, as well as a full cocktail list with tasty drinks. Cancun When we first got to the room, there was a label on the door indicating the room had been cleaned and sanitized as part of Hyatt's Global Care & Cleanliness commitment during the pandemic. Plenty of room for the four of us girls and we loved our view from the balcony--which was also super spacious. And shout out to my man Cruz, best bartender in Cancun! With Service from the Heart, #HyattZivaRivieraCancun. Hyatt Ziva Riviera Cancun All-Inclusive Hyatt Ziva Riviera Cancun , Puerto Morelos, Mexico, 77580 +52 998 881 4001 489 Reviews Hotel Rooms Activities Dining Special Events Photos + Reviews Offers Activities Surrounded by white sandy beaches and turquoise Caribbean waters, Hyatt Ziva Riviera Cancun offers an endless list of activities for the whole family. Escapa de lo ordinario. Make sure they are done with renovations. Nick Serati is the co-founder of Thrifty Traveler and a passionate traveler who has traveled to 21 countries. HYATT ZIVA RIVIERA CANCUN Sadly, I didn't try out the gelato during our stay. Hyatt Ziva Riviera Cancun - All Inclusive Offering fantastic views of the Caribbean Sea, Hyatt Ziva Riviera Cancun is just 20 minutes from the Cancun International Airport (CUN), and nearby to many fun spots like Croco Cun Interactive Zoo, golfing in Mayakoba, the Ancient Mayan ruins, and much more. The kids club staff was nice but wouldnt say its a robust program. Hyatt Ziva Riviera Cancun - All Inclusive Hyatt Ziva Riviera Cancun By far our favorite resort. From terraces, gardens, and the grand ballroom to an over-water gazebo and a gorgeous beach reception, Hyatt Ziva Riviera Cancun offers 22 remarkable venues and custom packages for the day you say, "I do." Lastly, there are plenty of opportunities for third-party excursions which I recommend taking advantage of. Very nice resort. Which I understand is a necessary part of nature, that did not have an influence on my rating. Came for my birthday and emailed the property ahead of time to reserve a table for my birthday night. Your feedback has been shared with the team as a motivation to keep up our good work. -due to low occupancy, you are correct that restaurants will be closed and rotate. Dinners are some restaurants are amazing while others are so so. Editorial Disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. WebNestled between the crystalline waters of the Caribbean Sea and the lagoon of Bahia Petempich, Hyatt Ziva Riviera Cancun invites guests of all ages to connect to one another and the incomparable beach destination amid Hyatts renowned all-inclusive luxury. Regularly, these tickets/vacation for the Hyatt Ziva Rivera Cancun can go for about $2800.00/each. Activities : Some were a bit lifeless but I dont think the hotel did a great job at advertising different classes. Todas as sutes so espaosas e dispem de rea de estar com TV de tela plana via satlite. The rest of the restaurants were average. Cofre e comodidades para fazer caf tambm esto disponveis no quarto. Todas as sutes so espaosas e dispem de rea de estar com TV de tela plana via satlite. Overall experience - this place gets a 1 out of 10, just by virtue of us having a place to sleep and tequila to drown out our disappointment throughout the day. And we loved the DJ at night for some fun adult dancing. Each time Ive visited Ive used a Hyatt Suite Upgrade reward as their standard suite is the master suite and is amazing. With Service from the Heart, #HyattZivaRivieraCancun, The hotel is luxurious, the view is amazing! Yes, guests have access to a fitness center, fitness classes, and locker rooms available in the fitness center during their stay. Your comments are truly valuable for us, as it allows us to improve our service levels and product. The water for the beach is not clean so there are no water activities ( even though thats advertised ). Hyatt Ziva Riviera Cancun It's just rather small and there is a lot of seaweed on both the shore and in the water. Cleanliness was a 7.5/10 as there were some bathrooms that could have been more clean near the pool areas. Escapa de lo ordinario. Experience the Evolution of All Inclusive luxury, where you are inspired to live in the moment. What food & drink options are available at Hyatt Ziva Riviera Cancun? When it's open, it operates from 6 p.m. to 11 p.m., and the dress code is listed as casual formal. The same was true of the chicken breast. Food experiences were mixed. Anetrice United States of America Staff 9.1 +45 photos Ocean view Garden Outdoor swimming pool WebHyatt Ziva Riviera Cancun invites guests of all ages to connect to one another and the incomparable beach destination amid Hyatts renowned all-inclusive luxury. Our room was fine. Hyatt Ziva Riviera Cancun And the Hyatt Ziva Cancn Riviera is its newest addition. We mainly had to rely on the website / app to know what was going on and where to find things. We didnt see or hear any violence whatsoever. Activities WebNestled between the crystalline waters of the Caribbean Sea and the lagoon of Bahia Petempich, Hyatt Ziva Riviera Cancun invites guests of all ages to connect to one another and the incomparable beach destination amid Hyatts renowned all-inclusive luxury. Two bathrooms. The spa is brand new and very nice. Overall experience - this place gets a 1 out of 10, just by virtue of us having a place to sleep and tequila to drown out our disappointment throughout the day. Consistently, it's far above average and much better than the food I have had at any other all-inclusive resort. A stash of 50,000 Chase points gets you 50,000 Hyatt points, enough for two free nights at this property. It was food that could have easily been from the frozen food section of the grocery store. The food was out of this world at specific spots. We thought it was a great deal! All said, there are nine restaurants, a full buffet, four bars, and a coffee and ice cream shop on-site at the Hyatt Ziva Riviera Cancun. The filet mignon tasted like chewing gum. It's just a short 20 to 25-minute drive away, and you shouldn't hit the traffic you would encounter going to the busy and popular Cancn hotel zone. Extremely nice staff! Located just 20 minutes or so south of the Cancn (CUN) airport, Hyatt took over the abandoned Secrets Silversands Riviera Maya, which closed in 2018. During our stay they started to remodel and completely blocked off a main hallway with some of the restaurants, limiting our food choices. The beach is not great on that stretch of Puerto Morelos, but they do their best to clean it often. It just is not worth it. Hyatt Ziva Riviera Cancn Appreciate your review. There are no clubs at the resort, but he showed us a great time at the sports bar, Make a reservation if you want to try the hibachi, Dear Nikhil P We are very happy to learn that your stay was a most pleasant one and that you were highly satisfied with our service. We have 2 boys that I feel would love the water slide but the fact not all restaurants are open every day is a bit concerning. Visit hotel website > Hyatt Ziva Riviera Cancun. Very hard. But traveled with 3 kids ages 3, 5 and 10. It did not detract from our experience at all. Popular attractions Tortuga Beach and La Isla Shopping Mall are located nearby. more. Spend a day trip exploring nearby eco-parks for a unique adventure. There was a mixup and we wouldve had to go hours later so we opted to stay and enjoy the pool party which was fun. We could have even been at the pool with guaranteed seating since it was still early. A stunning all-inclusive beachfront resort on the most beautiful strip of Punta Cancun, framed by the Caribbean Sea, Hyatt Ziva Cancun is a playful family escape on Mexicos Yucatan Coast. #HyattZivaRiveraCancun" We went during a bit of the off-season so it wasn't super busy. We try to hit an all inclusive once a year and we have several that we would LOVE to go back to, but this one is not one of them. Our guests praise the helpful staff and the property condition in our reviews. From terraces, gardens, and the grand ballroom to an over-water gazebo and a gorgeous beach reception, Hyatt Ziva Riviera Cancun offers 22 remarkable venues and custom packages for the day you say, "I do." Loved every moment! Two of us ordered the New York Strip and the other two ordered the chicken breast fillet. Spend a day trip exploring nearby eco-parks for a unique adventure. Located just 20 minutes or so south of the Cancn (CUN) airport, Hyatt took over the abandoned Secrets Silversands Riviera Maya, which closed in 2018. From terraces, gardens, and the grand ballroom to an over-water gazebo and a gorgeous beach reception, Hyatt Ziva Riviera Cancun offers 22 remarkable venues and custom packages for the day you say, "I do." . Thinking about going in June.would you recommend this over the Ziva Cancun? Hyatt Ziva Riviera Cancun We couldn't have been more impressed with the medical team at the resort. Balik is described as an alfresco restaurant serving up fresh seafood with Caribbean-infused flair. Hardly a beach at all. Enjoy free WiFi, free parking, and 3 outdoor pools. Parking And if you dont have Chase Ultimate Rewards points, they can be earned from a number of personal and business credit cards. The cups did not seem thoroughly checked out. All rooms at the property have a balcony. Check-in 3:00 PM Check-out 12:00 PM Rooms Suites Water Park View Junior Suite King At the time of my last visit, it was unknown what it will be used for. Popular attractions Tortuga Beach and La Isla Shopping Mall are located nearby. Save my name, email, and website in this browser for the next time I comment. Was trying to decide between this and the Ziva Cancun. I can even describe the taste. There was also very little waiting times for. Cancun And it's Hyatt Ziva Riviera Cancun - All Inclusive We never felt unsafe at any point of our trip. Vivace : we love Italian food and its so hard to mess up pasta , right? Miyako: bare minimum food here. 1 (833) 284-9288. to save on your next trip. No complaints whatsoever. WebHyatt Ziva Riviera Cancun. There is all-inclusive food and then there is Hyatt Ziva and Zilara all-inclusive food. Taxes and fees that are shown are estimates only. Many different types of pool including one with water slides. WebHyatt Ziva Riviera Cancun invites guests of all ages to connect to one another and the incomparable beach destination amid Hyatts renowned all-inclusive luxury. Transportation When we got to the lobby for said event , no one knew what we were talking about and we just sat for 40 minutes. That impression stayed with group. Get our daily email for the latest in travel, flight deals, and how to save on your next trip. Please be certain that this situation does not meet the usual standards of our resort and we will take the proper measures to prevent reoccurrences like this in the future. The best thing was the omelet stations at each breakfast dining area. The bathrooms are massive and each room is equipped with a jacuzzi and a big walk-in shower. Once you swim past the rocks, though, there are sand beds that you can stand and relax on further out! Cancun With Service from the Heart, #HyattZivaRivieraCancun, Lovely property with lots of pros and some cons, Amazing property - literally has 8-9 pools. At some point in the future, we hope to reinstate ourselves in your good faith and prove that we are worthy of your kind patronage. Cancun While it certainly isn't as impressive as the gym at the Hyatt Ziva and Zilara Cap Cana in the Dominican Republic, it's perfectly adequate. The steakhouse wasnt that great either ( cook doesnt know the difference of med-rare to medium. Back EN RESERVE NOW. And it's included in your all-inclusive rate. Lunch time there was no buffet. This is also where you will find the resort's entertainment staff. Thats 60,000 points total enough for two free nights at any of the Zilara and Ziva properties, including the Hyatt Ziva Riviera Cancn. Click Here to learn more about the World of Hyatt Credit Card. Here, you will also find poolside cabanas (which are available for an upcharge) and a swim-up bar. Overall experience - this place gets a 1 out of 10, just by virtue of us having a place to sleep and tequila to drown out our disappointment throughout the day. Ignite your senses with dramatic ambiance, vibrant cuisine, local culture, state-of-the-art amenities and heartfelt service in a sophisticated resort atmosphere where everything is included. Your comments are truly valuable for us, as it allows us to improve our service levels and product. Microwaved quality. It was the biggest highlight of her trip and she often had a hard time deciding if she wanted to go to Kids Club or keep swimming. Our guests praise the helpful staff and the property condition in our reviews. Salt would got a long way here. The Spanish lesson was cute but was not greatly advertised I guess as it was only a handful of us there. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. With Service from the Heart, #HyattZivaRivieraCancun. While we were eating breakfast, a mimosa and bloody mary bar cart was making rounds. The staff were nice and tried to be helpful. All of the bedrooms are up to date and have a balcony with a nice view. The Ziva Riviera Cancun made this pretty easy and painless. Bahia de Petempich SM 12 MZ 31 Lote14 02, Puerto Morelos, Quintana Roo, 77580, Mexico. We had a great trip, would stay again just not in July, it was too humid!! Immerse yourself in the crystal blue Caribbean Sea, make a splash in our nine sparkling pools, and play at the all-ages oceanfront water park. We did venture out of the hotel to other beachs and it wasn't as bad. French place @ habanero : They do not know French food or maybe just arent equipped to cook here. Yes, the beach was a little rocky with some seaweed. Check-in 3:00 PM Check-out 12:00 PM Rooms Suites Water Park View Junior Suite King Hyatt Ziva Riviera Cancn There are more places to choose from in the, Frequently Asked Questions about Hyatt Ziva Riviera Cancun. There are more places to choose from in the, Supmza 12 Mza 31 Bahia de Petempich Lote 14 02, Puerto Morelos 77580 Mexico. Back EN RESERVE NOW. Cancun Cold potatoes, cold pancakes/French toast, cold eggs, cold meats and warm fruit ( not over ice ). Excellent food as well. I legit wanted to cry on this vacation because it was such a waste of time and money. The cordon bleu was bland. When you book a room at the Hyatt Ziva Riviera Cancn with World of Hyatt points, you will only be able to book a room with what the resort labels as a Water Park View. Thanks to my Hyatt Globalist status and the fact that the resort was only about 10% full, one of our rooms was upgraded to an ocean view. The large living room area had a great deal of storage. Yes, it offers reduced mobility rooms and facilities for disabled guests. We hope to have the honor of welcoming you back, allowing us the opportunity of providing you a truly wonderful and memorable experience. Each and every employee we interacted with was genuine and warm. 528332849288. Don't sleep on those desserts! I could tell at 7:30 and at 10am that they had not even touched them. I had a Chase Offer for 10% back at Hyatt Ziva and Zilara Resorts, so I billed this to my room and got $20 off. Inside, you'll find numerous TVs, a foosball table and all the sports bar fare you would find in the U.S. The Hyatt Ziva Riviera Cancn is located between Playa del Carmen and the city of Cancn, just north of the small town of Puerto Morelos. Immerse yourself in the crystal blue Caribbean Sea, make a splash in our nine sparkling pools, and play at the all-ages oceanfront water park. Twist my arm. Ive had the pleasure to patronize his bar on several different trips and he is an amazing person. The ones in the main shower ( over head and handheld) has great pressure and got to a high temperature for a true bathing. And the shrimp tacos (which are available on either corn or flour tortillas) were also very tasty. A great experience overall! We loved the breakfast buffet everyday and the coffee/icecream shop for snacks! Fanily of 4 and traveled with another family of 3. stayed for 6 days. Book Direct & Receive: 20% Off Nightly Rates* 10% Off Spa Services* Buy One, Get One 50% Off Romantic Dinners* Complimentary Early Check-In or Late Check-Out* We apologize for not meeting your expectations during your recent gateway. WebNow $336 (Was $507) on Tripadvisor: Hyatt Ziva Riviera Cancun, Riviera Maya. I booked an 80-minute massage for around $200 (plus tip). It was a great spot to enjoy a cocktail before heading to dinner, and most nights we ended up back here after dinner as well. After a major renovation, it officially opened for business in early September 2021. Rooms Mexican restaurant Ki was out of this world and a must have. Dear A7696VYvaleriet Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Hyatt Ziva Riviera Cancun. Hyatt Ziva Riviera Cancun - All Inclusive WebHyatt Ziva Riviera Cancun All-Inclusive Bahia de Petempich SM 12 MZ31 Lote 14-02, 77580 Puerto Morelos, Mexico Great location - show map Very Good 89 reviews The entire experience was superb!!! We regret to know that we have not fulfilled your expectations during your visit. WebHyatt Ziva Riviera Cancun - All Inclusive Upscale property on the beach, with 9 outdoor swimming pools 8.4/10 Very Good See all 346 reviews Popular amenities Pool Hot Tub All inclusive Spa Parking included Free WiFi Bahia de Petempich, SM 12, MZ 31, Lote 14-02, Puerto Morelos, QROO, 77580 View in a map Explore the area WebNow $336 (Was $507) on Tripadvisor: Hyatt Ziva Riviera Cancun, Riviera Maya. Unfortunately, none of the Ziva and Zilara hotels are eligible for the free night certificate. HYATT ZIVA CANCUN Sure enough, we all received our results as we were having dinner that night. We strive to deliver the most memorable experience to our valued guests. As long as you book a spa treatment, you'll have access to these amenities after your massage. Discover genuine guest reviews for Hyatt Ziva Cancun All Inclusive, in Zona Hotelera neighborhood, I think your review of the beach has swayed me to Ziva Cancun. The dress code is a bit more formal: We were told that shorts were not allowed. At the end of the day, this is NOT an adults-only resort, so expect crying children in most areas except a few adult-only areas like the gym, one pool, one restaurant and a premium lounge/paid spa service. Double Balcony , essentially, with a single person jacuzzi tub (did not use). However, the welcome offer bonus alone is worth at least $750, and oftentimes much more. Many places to eat but preferred the inside restaurants to the outside ones. Enjoy free WiFi, free parking, and 3 outdoor pools. Not sure. Own or manage this property? Our guests praise the helpful staff and the property condition in our reviews. Web54 likes, 6 comments - Hyatt Ziva Riviera Cancun (@hyattzivarivieracancun) on Instagram: "Escape the ordinary. Prices are the average nightly price provided by our partners and may not include all taxes and fees.