The process for requesting a reasonable modification can be found at, World Elder Abuse Awareness Day Conference, Pandemic Emergency Unemployment Compensation (PEUC), Work Search and Your Eligibility for Unemployment Benefits, Contact Arizona Unemployment Insurance Benefits, Senior Community Service Employment Program, Workforce Innovation and Opportunity Act (WIOA), Electronic Payment Card (EPC) from Unemployment Insurance Benefits, Contact your Clerk of Court for instructions, Equal Opportunity and Reasonable Modification, You can make a transfer of funds to another bank account using the. to receive the Arizona General Accounting Office eNewsletters. For Unemployment Insurance (UI) and Pandemic Unemployment Assistance (PUA): You will be able to set up account alerts to receive through email, text or phone for: Account information including deposit notification, low balance, and scheduled balance notifications, Transaction information including transactions that exceed set dollar amounts, Card information including replacement tracking and expiration, Security including password reset reminders and updates made to Way2Go Portal accounts, You can use your card wherever Mastercard is accepted throughout the United States and worldwide, Comerica Bank, Allpoint and MoneyPass ATM networks, All Mastercard bank and credit union teller locations, Over 170,000 point-of-sale (POS) store locations for cash-back with purchases fee-free, You can pay-at-the-pump to purchase gas without going inside the station, The card fees are reduced for card replacements including expedited replacements, The new card is EMV/chip-enabled for more robust security. The Arizona Department of Administration (ADOA) will be replacing employees currently enrolled in the Bank of America Visa Cash Pay Card to the Arizona Way2Go Payroll Card (issued by Comerica). What would I do if I was unable to activate my new Way2Go Card? Topics, Editors Electronic Payment Card (EPC) Transition Information | Arizona Privacy Policy; Contact Us; ATM Locator; CONDUENT , CONDUENT and Design , Way2Go Card , and GO Program are trademarks of Conduent Corporation in the United . Where can I find fee information for my new card? You can use the DES Online Payment System to make a payment. Child Support Payments | Coconino - Coconino County, Arizona DES Unemployment Insurance AdministrationSite Code 860BP.O. Most California child support agencies accept payment by cash at automated kiosks during regular business hours. This will not change the way you currently receive your child support payments. Create a Website Account - Manage notification subscriptions, save form progress and more. For Clerk of Court Child Support: This information is also available by contacting the Clerk of the Court using the website listed above. ATMone that is not from Allpoint or MoneyPass. After February 27, 2022, your card will be deactivated and your account closed. . There is no charge for this service. In order to determine if you are eligible to use this app, please refer to the back of your prepaid card. Informacin sobre la transicin de Tarjeta Electrnica de Pago, (EPC, por signales en ingls) de Bank of AmericaVisa card a la tarjeta Way2Gocard de MasterCard. IrishItalian Payments will begin to show up on this card 9/23/2021. About DES; Services; Contact Us; Document Center; Media Center; Find Your Local Office; Job Openings; . GermanGreek JapaneseKorean Electronic payments can be made from your checking or savings account. We do not accept Password Protected Files, Encrypted Files or Embedded Files. Standard delivery in the U.S. 7 to 10 calendar days. Powered by, New Electronic Payment Card for Child Support. El Centro de Autoservicio, Contact Us Credit and debit cards processed online will charge a 1.9% service fee on every transaction. The process for requesting a reasonable modification can be found at Equal Opportunity and Reasonable Modification. Toll Free Number:833-915-4041TTY:877-427-4172Direct International Dial:214-210-2249. California Child Support Services strongly encourages you to use one of the safer electronic payment options. When will deposits start on the new Way2Go card? 8. Pay Later, Cross-Border Use PayNearMe at 7-Eleven, Family Dollar, CVS Pharmacies (except inside Target), Caseys General Store and ACE Cash Express stores. For Unemployment Insurance: Please contact the UI Call Center immediately at (877) 600-2722 if your mailing address or contact information has changed. ATM, ArabicArmenian ALPHA National Center for State Courts State of Arizona Accounting Manual (SAAM). SerbianSlovak Illinois Way2Go Card Prepaid Debit Mastercard Enroll Today! Follow these instructions to enable JavaScript. your Way2Go Card, contact the Way2Go State Bar of Arizona Follow these instructions to enable JavaScript. What if Ive moved since I received my first EPC card? Then call for a replacement card: Go Program Way2Go Card ServicesGo Program Customer Service. NorwegianPersian Get up to 5 companion cards. ThaiTurkish Visit our FAQs page for more information on converting to paperless payments or contact your caseworker via Customer Connect or the options below: Call 1-866-901-3212 toll-free (within the U.S.) Call 1-408-273-0073 (outside the U.S.) Call TTY 1-866-399-4096 toll-free. To sign up for Direct Deposit click here. Read more:Prepaid Debit Cards Seen As Safe, Simple Way To Bank Unbanked Americans. line for the hearing impaired 711) and The new Way2Go Card will be mailed to you no later than September 23, 2021. Unemployment and Child Support PaymentsUnemployment cards are also changing to the Way2Go card. What do I do if I dont want to receive my deposits on an EPC anymore and want to set up Direct Deposit. SerbianSlovak If you would like to receive your payments via direct deposit, please complete the following: For information specific to your account or for card services, please contact: For information about your case, payments, or to make a change to your account information, please see below: Why is my EPC changing from Bank of America to Comerica Bank? Parents Receiving Child Support - Arizona Department of Economic Security Login - Way2Go Website. The new Arizona Way2Go Payroll Card is scheduled to be mailed to employees, at their address on record, by Conduent the week of November 8, 2021. Spend the full balance by 9/30/2023. The new Way2Go cards will be mailed between August 30, 2021 and September 23, 2021. logo in the continental United States. when making your purchase and enter your PIN. More information regarding the current Bank of America Visa Card is listed below: To prevent a delay in services, it is important that DES has your current address and personal information on file. The New York Child Support Debit Card - Government of New York This fee is paid to the card processor and is not kept by Child Support Services. Dive, Become Commerce, Real-Time After September 23, 2021, no payments will be made to the Bank of America Visa Card, but any funds already on the card will still be available for use until February 27, 2022. And users will be able to access virtual debit cards while waiting for physical ones in the mail. Human Resources, Volunteer Credit and debit cards processed through an automated payment kiosk will charge a 2.2% service fee on every transaction. 10. Out-of-network ATMs may You can register as a participant for a hearing or update your participant details. English| Espaol | Kryol Ayisyen. Feedback Interpreters Your Partner for a Stronger Arizona. Forgot User ID? All payments issued on or after September 23, 2021, will be deposited to your new Way2Go Card. What transactions are prohibited? After that, payments will automatically be deposited to the new Way2Go card. You may also keep your Way2Go EPC card for future use. PolishPortuguese Court Vacancies Box 6123Phoenix, Arizona 85005-6123. You may now be able to sign up for Direct Deposit into a non-US bank account. You received a new Way2Go card on or around October 20, 2021. Find the Nearest ATM. Thank you,Arizona Child Support Services. You can also make credit and debit card payments directly through. Select the amount of cash back you would like and this amount will be added to your purchase. Please note, the maximum transaction amount per day is $5,000.00 and it may take three or four days for your payment to be posted to your child support account. This notice is being sent to you to inform you that payments will continue to be delivered via direct deposit to your account after the September 23 transition date. Unemployment and Child Support Payments. Assistance, Monthly EstonianFilipino MondayFriday, 8:00 AM7:00 PM. Continue to use your Bank of America debit card until the balance is $0. Payments, More Has your address or contact information changed? What is the fee schedule for my new card? Intelligence, Connected Instructions to cancel the card are available under the "Frequently Asked Questions" section below. Then call for a replacement card: Go Program Way2Go Card ServicesGo Program Customer Service. Will my card expire? 8. Americans have always struggled with financial services, with more than six percent of American households having an unbanked status, and almost 19 percent are underbanked, with households with lower incomes particularly likely to lack bank account access. If you wish to make arrangements for a regular repayment plan on the overpayment, contact us at: DES Office of Accounts Receivable and Collections (OARC)(602) 252-00241 (800) 236-1475. Hearing-impaired customers call TTY: 1(866) 656-5913. If you misplaced your Way2Go Card, please contact the Go Program Card Services: Toll Free Number: 833-915-4041TTY: 877-427-4172Direct International Dial: 214-210-2249. This will affect those without direct deposit who are receiving child support. HOW CAN I GET A REPLACEMENT CARD IF MY CARD IS DAMAGED OR STOLEN? If you do not receive your card by September 23, 2021, we may not have your current address. Your User ID must consist of 8 to 10 alphanumeric characters (letters and/or numbers). You have joined an elite group of individuals using the electronic payment card - the Way2Go Card - an easy, paperless way to receive your funds. Legal Reference & Links What would I do if I did not receive my new card in the mail? You will not be able to use your card at ATMs or point-of-sale for cash-back with purchases after that date. If you still have funds on your Bank of America Visa Card, dont worry! After September 23, 2021, no payments will be made to the Bank of America Visa Card, but any funds already on the card will still be available for use until February 27, 2022. Volunteer-AmeriCorps, Helpful Links LithuanianMacedonian Go Program Way2Go Card mobile app. Powered by. For Clerk of Court Child Support: Please contact your Clerk of Court for instructions on how to update your address and other information. 4. Volunteer-CASA If you have any funds remaining on your Bank of America Visa Card when your account is closed, you will have two options until March 30, 2022 to retrieve your funds: You can call Bank of America to request a check to be mailed (allow 10 days to receive) or a Western Union emergency cash transfer (allow 24 hours to receive). Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. The Arizona Department of Economic Security (DES) issues funds to eligible individuals via direct deposit or Electronic Payment Card (EPC). This information is also available online at https://bit.ly/AZUI-EPC. Note: This is an unmonitored inbox that is only for incoming document retrieval. When will deposits start on the new Way2Go card? The State of Arizona will be using a new provider for electronic payment cards (EPCs) for unemployment insurance and child support payments, a press release says. The new card would. Call 1-800-961-8423 if you need assistance. per transaction. That includes lower-fee cards which have been used to steer away from issues that have typically made it more difficult to attract lower-income customers, including excessive fees and overdraft charges. Interpreters Information regarding any and all fees associated with the new Way2Go Card will be included with your new card mailer. There is no fee for any of these services: There are fees for using the card to withdraw money at an out-of-network If you need assistance or do not find what you need there, please contact the DCSS Customer Service Center at 1-800-882-4151. VietnameseWelsh line for the hearing impaired 711). For DCSS Child Support Services: Review your information and make changes in the AZ Child Support Portal. Please click the below button to complete a submission. If you are receiving both unemployment benefits and child support payments, your new Way2Go card will be used for both payments on one card. Click here to start using GoProgram.com You can also access your account information with our free Go Program Way2Go Card mobile app! For more information about the Way2Go EPC card, visit our EPC transition web page. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. TUCSON (KVOA) - The State of Arizona is transitioning to a new provider for Electronic Payment Card (EPC) services for Unemployment. You will need your Participant ID number and a PayPal account. http://dcssprod.azdes.gov/dcss/edcss/siteuser/index.jsf. Car, Buy Press 3 if you have not received your card and need assistance. Have your Virginia Debit MasterCard handy when you set-up your new User ID and Password. Department of Economic Security: Site User Application Child Support Services Review your information and make changes in the AZ Child Support Portal. CzechDanish This fee is in addition to any other fees applied. Employees can use the new Arizona Way2Go Payroll Card at a . You can access card and account services online at https://www.goprogram.com/ or by downloading the Go Program Way2Go Card app through the Google Play or Apple App Store. When should I expect my new Way2Go Card to be mailed to me? Were always on the lookout for opportunities to partner with innovators and disruptors. Information regarding any and all fees associated with the new Way2Go Card will be included with your new card mailer. Businesses, Social Now If your funds are escheated, you will need to follow that states process for claiming back unclaimed property. Gracias, Oficina de Secretarios del Tribunal. The information offered on this site is made available as a public service and is not intended to take the place of legal advice and cover all topic areas. Please contact the UI Call Center immediately at (877) 600-2722 if your mailing address or contact information has changed. Activate your new debit card immediately. The Division of Child Support Services (DCSS) is committed to ensuring that children and families are receiving the resources they need to thrive. GalicianGeorgian ALPHA Pandemic Unemployment Assistance (PUA) claimants who do not already have an EPC but will need one after September 2, 2021, will receive a Way2Go Card. If you are unable to make changes in the portal or need additional assistance, you can contact the DCSS Customer Service Center at 1-800-882-4151. Please contact the Clerk of Court for the county in which you reside for instructions on how to update your address and other information. The contact information for Bank of America is on the back of your card. Please ensure the documents submitted are in a PDF, Doc, Docx, Txt, Rtf, JPEG or PNG format. We apologize for any inconvenience or confusion this may have caused. PDF Monthly fee Per purchase ATM withdrawal Cash reload $0 $0 $0 in-network Legal Reference & Links Hay dos opciones que usted puede tomar, si recibi una tarjeta de EPC (por signales en Ingls) en error: Nuestras disculpas por la inconveniencia o confusin que este error ha causado. Does the new card have any fees I should be aware of? Log in to the Way2Go Portal If youd like to transition now, see below. This fee is paid to the card processor and is not kept by Child Support Services. SlovenianSpanish 7. To report a lost or stolen E-Card, call Bank of America's customer service department at 1(855)847-2030 or go online at, All child support payments received on or after September 23, 2021 will be deposited to your new, Instructions for card activation, how and where to use your new, Important information if you have Direct Deposit and received a card, https://www.azcourts.gov/selfservicecenter/Superior-Court-Clerks-of-the-Court, Request to Update Address and/or Name Form, https://dcssprod.azdes.gov/dcss/edcss/siteuser/index.jsf. You can still receive your child support payment as a paper check, but this option is slow and insecure, as your payment can be delayed or stolen out of your mail. Court Vacancies Your county may also have kiosks at the county courthouse or other locations. If you are receiving both, you will be mailed one card that will contain both payments. Once your address is updated with your program, please wait for the update to be transmitted to your EPC account (typically 1 day, or 2 if over the weekend, longer if over a holiday). Esta notificacin es enviada para informarle que pagos de sustento que se reciben a forma de depsito directo continuar de la misma manera despus de la transicin del da 23 de Septiembre. for an international cash withdrawal, and for replacing the card, as shown in the following table. FinnishFrench ATM transactions at liquor stores, gambling establishments, and strip clubs are prohibited by Federal law. Index, Data After February 27, 2022, your card will be deactivated and your account closed. Call the California State Disbursement Unit (SDU) at 1-866-901-3212. Credit and debit cards processed by phone will charge a 1.9% service fee on every transaction. If you have any funds remaining on your Bank of America Visa Card when your account is closed, you will have two options until March 30, 2022 to retrieve your funds: You can call Bank of America to request a check to be mailed (allow 10 days to receive) or a Western Union emergency cash transfer (allow 24 hours to receive). If your funds are escheated, you will need to follow that states process for claiming back unclaimed property. The new Way2Go Card will be sent to you by mail no later than September 23, 2021. Frequently Asked Questions Regarding the Debit Card Fee Information Voice Response System (VRS) and Notice What is the last date to request a BofA replacement card? Azerbaijani ALPHABasque ALPHA Site Map DO NOT THROW AWAY YOUR EPPICard, you may use it until January 6, 2022. Chinese (Traditional)Croatian Assistance, Office of Temporary and Disability Important updates regarding the Electronic Payment Card (EPC) transition from the Bank of America Visa card to the new Way2Gocard by MasterCard. Hearing-impaired customers call TTY: 1(866) 656-5913. Use your debit card where Mastercard debit cards are acceptedin Monthly statements showing . Your county may also have kiosks at the county courthouse or other locations. Payment History Request | Maricopa County Clerk of Superior Court Department of Economic SecurityUnemployment Insurance AdministrationP. What are the benefits of my new Way2Go Card? Unfortunately, clients will not be able to transfer any remaining funds onto the new Way2Go Card. Which states recognize Juneteenth as an official holiday? | Pew The State of Arizona is transitioning to a new provider for EPC services. Contact information for Way2Go Card Services will be added when the transition begins. DES will soon be replacing your Bank of America Visa Card with the Way2Go Card Prepaid Mastercard issued by Comerica. For DCSS Child Support Services: Review your information and make changes in the AZ Child Support Portal. you will be charged a fee of one dollar and thirty-five cents ($1.35) Payments, Small & [emailprotected] Your Service If you received an EPC card and currently receive payments via direct deposit, no action is needed; the way you receive payments will not be changed. DCSS Child SupportIf you do notreceive your card by September 23, 2021, please verify your address on the DCSS Child Support website at http://dcssprod.azdes.gov/dcss/edcss/siteuser/index.jsf. Will this change the way I receive payments? Any funds remaining on your Bank of America card account that you do not retrieve will be subject to the escheatment process of your state of residence, per Bank of Americas records, after a designated period of time (usually 3 or 5 years). Methods of payment accepted by PayPal are: PayPal balance, PayPal branded debit and credit cards, bank account debit card, and credit card (Visa, MasterCard, American Express or Discover). DutchEnglish 3. GAO Central Payroll has completed updates to the Agency Payroll Guide related to the transition from Bank of America CashPay Card to Conduent Way2Go Card issued by Comerica. -- Select language -- In addition, you can visit the the CA Child Support Debit Card website online at www.goprogram.com. If you have not yet received your card, you may in the coming days. Forgot ATLAS Number. How do I access the Way2Go Card Services Online? Platforms, Subscription Volunteer-FCRB line for the hearing impaired 711). Human Resources, Volunteer If you receive payments via paper check, you will need to sign-up for Direct Deposit or a Way2Go Electronic Payment Card. New Electronic Payment Card for Child Support - Arizona Judicial Branch Careers -- Select language -- The cards for the old vendor, Bank of America, will not be issued after 9/30/2021, but will be available for use until 12/30/2021. stores, online or by phone. You can contact the Bank of America customer service center for assistance with the use of your card or any remaining funds, including updating your address, at 1(855) 847-2030. Expedited card delivery $11.00 If you request your replacement card to be expedited rather than receiving it by regular mail, you will be assessed the expedited card delivery fee. There is no charge for this service. This information is also available online at https://bit.ly/AZUI-EPC. The day was not observed in South Dakota . Make the check or money order payable to the Department of Economic Security and mail to the address shown at the top of the Determination of Overpayment. Where can I find an ATM for my Way2Go Card? If no action is taken 21 days from your deadline, you will automatically receive a Way2Go Electronic Payment Card by mail. La Oficina de Secretarios del Tribunal est tomando acciones adicionales para comunicar cambios que puedan afectar la transicin de la Tarjeta Electrnica de Pago (EPC) con usted. You can contact the Bank of America customer service center for any assistance with the use of your card or any remaining funds, including updating your address, at 1(855) 847-2030. Your county may also have kiosks at the county courthouse or other locations. Contact Child Support Services - Arizona Department of Economic Security What is the fee schedule for my new card? Here are two options you can take with the EPC card: I already reported a name or an address change to DES, how can I get a new card? How long will I have to spend the funds on my Bank of America Visa Card? ATM Locator - GO Program Way2Go Card Mastercard Visit the Way2Go Portal for information about your Way2Go Card . Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. GalicianGeorgian ALPHA A Program of the Office of Temporary and Disability This will not change the way you receive your child support payments. If you have questions or problems with your Arizona's Unemployment Benefits, Child Support To Be Paid On Comerica after your card is mailed to you if a payment has been made to your child support account. Arizona Revised Statutes Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. PYMNTS, inthe JulyNext-Gen Debit Tracker, found that 69 percent of users say convenience is the number one issue they consider when using debit.