Jennifer Schell is a professional writer focused on demystifying annuities and other financial topics including banking, financial advising and insurance for Annuity.org. Calling this number connects you to Senior Market Sales (SMS), a trusted partner of Annuity.org. All content is for educational purposes only. Need more information? We also use content and scripts from third parties that may use tracking technologies. change a bank account for direct deposit. Are you sure you have registered? Athene is a leader in the annuities industry. This web address is: http://www.athene.com/contact. If you're interested in buying an annuity, a representative will provide you with a free, no-obligation quote. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Independent Life & Accident Company , a company that issued debit life insurance primarily in the Southeastern United States, was acquired by American General in 1997. Annuity Review of the Athene Performance Elite 10 - AnnuityAdvantage Our unwavering commitment to our values remains. Athene Annuity & Life Company (Athene Holding Ltd.) 7700 Mills Civic Parkway West Des Moines, Iowa 50266 Policyholders: (888) 266-8489 Agents: (888) 266-8489 Timothy currently serves as a business finance manager where he researches ways to increase profitability within the supply chain, logistics and sales departments. NMLSR ID 399801. 2. Annuity.org writers adhere to strict sourcing guidelines and use only credible sources of information, including authoritative financial publications, academic organizations, peer-reviewed journals, highly regarded nonprofit organizations, government reports, court records and interviews with qualified experts. As of June 2022, Athene operates worldwide with $234.3 billion in total assets. Athene sells fixed annuities with premiums ranging from $5,000 to $1 million. Youll not only protect your retirement savings, youll create a guaranteed income stream you can count on. It's a great time for you to join one of the leading retirement services companies. 8:00 a.m. - 5:00 p.m. CT, Monday - Friday. Customers can register for My Athene, an online portal that lets annuity holders view statements, change beneficiaries, request withdrawals or update their contact information. Your use of this portal constitutes your agreement to the terms of use and all such additional terms and conditions. The remaining 16 percent saw their benefits fall by an . Please wait a moment and try again. Call: 888-ANNUITY ( 888-266-8489) 8:00 a.m. - 5:00 p.m. CT, Monday - Friday Fax: 866-709-3922 Investors The institutional channel includes reinsurance and group annuity contracts related to pension group annuities. BBB reports on known marketplace practices. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. (n.d.). BBB Business Profiles may not be reproduced for sales or promotional purposes. 4640531) , We Know Structured Settlements (USPTO Reg. Do rising interest rates signal fixed annuity buying opportunities? But does that fear match reality? Athene Annuity | Better Business Bureau Profile Athene Annuity has 1 locations, listed below. Your email address will not be published. If you receive your check in the mail and the due date falls on a weekend or holiday, the payment should arrive on the next business day To determine if a fixed indexed annuity is right for you, its important to have full knowledge of how they work. Occasionally there has not been a seamless transition. Sorry there is a continuing error in our system. You can selectively provide your consent below to allow such third party embeds. Guaranteed Lifetime Income With an Annuity. What are Structured Settlement Annuities? One of our content team members will be in touch with you soon. Insurance products may not be available in all states. The Prudential Insurance Company of America. You don't have to wait for a check to clear. Community. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Account Login. Retrieved from, Athene Holding. Now, I have not had to call the 800 number because my. Contact a Wells Fargo retirement expert to help narrow your search. If you have forgotten your User Name or Password, please access the links in the Support tools section below. Athene also gives immediate annuity customers the choice of receiving payments monthly, quarterly, semiannually or annually. Online Customer Service - Protective Ethics I would much rather have my husband back rather than his money not theirs don't know what else to do so very stressful not knowing from month to month if bills will get paid.4 months is way to long to process something that was already setup FYI have still not received papers that were mailed the 17th Have no faith that things will be resolved by Oct. My father passed away in 2015. CALL US: (888) 440-2468 have an annuity question? WFCS and its associates may receive a financial or other benefit for this referral. Your privacy matters to us. Please note that Independent Life Insurance Company only issues structured settlement annuities and was not around when your grandmother, grandfather, your parents, or perhaps you, bought the debit life insurance . PDF Compensation - Athene Life and Athene Annuity Access Portal Jennifer Schell is a professional writer focused on demystifying annuities and other financial topics including banking, financial advising and insurance. Filing a Claim? Reinsurance Pension Group Annuities (PGA) About Athene Careers Contact Us See All News Structured Settlement Experts and Settlement Planning Consultants for settlements from claims or lawsuits arising out of Aviation accidents, Medical Malpractice, settlements involving Serious Personal Injury, Wrongful Death, Wrongful Incarceration, Employment, Civil Rights, Discrimination of any type, Auto accidents, Motorcycle accidents, Maritime accidents, Workers' Compensation, Product Liability, Real Estate Liability, Construction Defect cases, Landlord/Tenant. Athene Reviews: What Is It Like to Work At Athene? | Glassdoor Service Forms. You can exercise your privacy choices by completing a Do not sell my personal information request or a Limit the use of my sensitive personal information request. Annuity.org verifies your phone number by send a verification code through text message. It's a pain in the bum for sure, but it's a consequence of selling. Financial Advisory Services provided through They offer a strong portfolio . Contact with the company only received a run-around. Use these resources to help you make your next life your best life. have contract number], Hartford Life Insurance Company {Now Talcott Resolution Life Insurance Company), John Hancock Life Insurance Company (see John Hancock Life Insurance Company (U.S.A.), John Hancock Life Insurance Company (U.S.A.)/ John Hancock Life Insurance Company of New York, Lincoln Life Assurance Company of Boston (formerly Liberty Life Assurance Company of Boston) Serviced by Protective Life Insurance Company, Massachusetts Mutual Life Insurance Company, MetLife Insurance Company of Connecticut (Now Brighthouse Financial, see Metropolitan Life for svc), Presidential Life Insurance Company (see Athene Annuity & Life Assurance Company of New York), SAFECO Life Insurance Company (see Symetra), Transamerica Life ( see AEGON, serviced by Alliance One Services Inc. since April 1, 2018), Travelers Life and Annuity (Now Brighthouse Financial, see Metropolitan Life for svc), Voya Financial Group/ Security Life of Denver (formerly known as ING). Annuity providers base income benefits on an annuitants life expectancy, which they determine using your age and gender. We cant help everyone, but we do our best to always get back in touch within 24 hours. The term financial professional is not intended to imply engagement in an advisory business with compensation unrelated to sales. For the convenience of annuitants, attorneys, claimants, beneficiaries and owners of structured settlement payment rights, the 4structures.com LLC compiled list includes customer service phone numbers for current and former structured settlement annuity companies and is current as of January 24, 2023. Annuities contain features, exclusions, limitations and availability that may vary by state and/or sales distributor. I will be talking with my financial advisor soon. Please be as specific as possible. Athene Annuity & Life Company is a leading provider of products in the retirement savings market. Retrieved from, Athene Holding. Athene Annuity & Life Insurance Company is a leading provider of products in the retirement savings market. SMS is committed to excellent customer service. Sign in or register today to save time and minimize the need for paper records. Log in to access. You deserve to feel confident in retirement. Our Story. If your browser doesn't ask your location and your city still doesn't appear, try these steps: Please enter something you would like to search for. From accounting and finance to IT and data science, youll find your future at Protective. Please begin by refreshing the page to see if your location populates the Near field. You bought payment rights) We recommend that you carefully document the details and contacts along with your instructions should you become incapacitated and your final instructions. document.write(new Date().getFullYear()) Mail your form back to the address below. All names, marks, and materials used for the reviews on this site are property of their respective owners, and not those of AnnuityGator.com. The Athene Agility annuity is a fixed indexed annuity with a $10,000 minimum investment and a maximum issue age of 83. Applicable to: Athene Annuity and Life Company; Athene Life Insurance Company of New York. Find out which policy may be right for you in three questions or less. The Athene Agility 10 annuity is offered to applicants between the ages of 40 and 80, with a minimum premium of $10,000 and a maximum annual withdrawal of 10% (of either initial premiums paid. We appreciate your feedback. Best! | | *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Athene Annuity Review | SmartAsset.com Variable annuities are long-term investments appropriate for retirement funding and are subject to market fluctuations and investment risk. Product availability and features may vary by state. The company provides retirement savings products, including annuities and funding agreements. Once youve been matched, consult for free with no obligation. Financial professionals will be paid a commission on the sale of an annuity. ALERT: Your account will be locked after 5 consecutive failed login attempts. Instead, the lump-sum premium is immediately converted into a stream of guaranteed income payments. Retrieved from, Athene Holding. Athene Annuity and Life Company | The Annuity Expert Hi and thank you for your comment. Frequently Asked Questions. You will now be required to log in using your User Name and new Password. Insurance and Annuities are: Not a Deposit | Not Insured by any Federal Government Agency | Have no Bank or Credit Union Guarantee | Not FDIC/NCUA Insured | May Lose Value, Solutions to protect and plan for life from birth to retirement. Learn how an investment today can provide guaranteed income for life. This annuity offers 10.00% as an upfront bonus. Click here to sign up for our newsletter to learn more about financial literacy, investing and important consumer financial news. 4. There is no minimum amount required to purchase an annuity, though the national average is $150,000. Read Rod's article in Wealth Management to learn more about how annuities can fit into retirement strategies and his thoughts on busting the following annuity myths: Myth 1: Annuities are complicated and confusing. Agent Web - Athene Life and Athene Annuity Access Portal Make Changes to Your Policy. Your web browser is no longer supported by Microsoft. 4640532) , 4structures.com (USPTO Reg. Frequently Asked Questions Effective January 1, 2017, your Athene Annuity & Life Assurance Company policy will be serviced by Protective Life Insurance Company. If you have questions about an Athene annuity contract, you can call one of the following customer service numbers (depending on the type of annuity you own): Fixed Annuity Contracts Issued by Aviva Life and Annuity Company or Athene Annuity and Life Company 888-266-8489 ATHENE MaxRate Annuity Contracts (beginning with NY1) 888-266-8489 Athene Holding Ltd. began selling a variety of retirement solutions, including annuities and life insurance, over a decade ago. 1999 - 2023 Wells Fargo. Note: You might have to check your Junk E-mail folder for the email in case it was considered Spam. Retrieved from, Athene Holding. Investors who have acquired structured settlement payment rights in the structured settlement secondary, or tertiary market, should be mindful to determine (at the time of purchase), whether they have acquired serviced structured settlement payments and be guided accordingly. 2. If you have questions about an Athene annuity contract, you can call one of the following customer service numbers (depending on the type of annuity you own): Before you purchase an annuity, check the providers financial strength ratings. VP, Customer Service Athene USA Nov 2013 - Present9 years 9 months West Des Moines, Iowa President Board of Directors Children and Family Urban Movement Jan 2013 - Dec 20142 years Des Moines,. Wells Fargo has provided this link for your convenience, but does not endorse and is not responsible for the content, links, privacy policy, or security policy of this website. This chart will help you match your retirement needs with the type of annuity product that fits your objectives. The company can help you find the right insurance agent for your unique financial objectives. Fortunately we were able to correct for the insured quickly, by making multiple calls to the Allstate home office until we found someone who knew the history. The first week of June the certificate was mailed to them I contacted Athene to verify that it had been received and was told that they had received it and everything had been approved it was just a matter of getting paper work signed.They told me that they had over paid him and that money would have to be refunded I asked if the over payment could be taken out of what I was due and they said yes I would just have to sign an affidavit which they would include with rest of papers to sign.From the first of June til mid July I contacted them numerous times inquring about paperwork that I had not received yet left voice messages but never got a responce.Finally received papers toward the end of July which did not contain the affidavit .I filled out paperwork and had three different people look over it to make sure everything was filled out correctly and signed made copies of it and mailed it to them on July 29th .First monthly payment was to have been in August asked to have affidavit faxed to me I signed and faxed back August 26th now they are saying can't meet September deadlne because I didn't sign tax forms which my copy shows I did and received these papers one month later informing me. Join thousands of personal finance subscribers. Unfortunately, in our opinion, because the Allstate call center employees were not servicing the accounts prior to 2013 and thus not familiar with the history of Allstate structured settlements, it led to the Allstate call center employees disseminating inaccurate information. If you have a structured settlement that was issued by Allstate Life Insurance Company (now Everlake) or Allstate Life Insurance Company of New York and you have a structured settlement that includes a period certain followed by life time payments In 2015 during the course of assisting an Allstate annuitant who found us on the Internet, we learned that Allstate had outsourced its customer service to a call center in the Philippines. Nothing on this website is a recommendation to buy or sell an annuity. . Athene is a leading annuity provider specializing in fixed annuities, indexed annuities and group annuity solutions. Who Is Our Structured Settlement Calculator For? Fixed Indexed Annuities. Structured Settlement Annuity Companies She joined Annuity.org as a financial editor in 2021 and uses her passion for educating readers on complex topics to guide visitors toward the path of financial literacy. The Athene Amplify 2.0 Series RILAs offer greater flexibility and protection levels with five indices to choose from. Athene is a subsidiary of Apollo Global Management, a leading alternative asset manager with approximately $500 billion in assets under management as of March 2022. (2022, May 19). Make sure you keep a copy of your Allstate contract(s) and settlement paperwork in a safe, secure, fireproof and waterproof place. Providing Services for Athene Life & Annuity Assurance Company To download your form, please select your state and then the form you wish to download below. Athene USA | Reviews | Better Business Bureau Profile While other companies issue a single contract, Allstate actually issued two policies, an A policy and a B policy with the same contract number. 46 Customer Reviews Sort By Date Date Highest Rating Lowest Rating Steven M 05/04/2023 I have had nothing but great experience with Athene. We'd love to hear your thoughts. , a company that issued debit life insurance primarily in the Southeastern United States, was acquired by American General in 1997. You don't have to wait for a check to clear. We are at present living in Istanbul, Turkey. Connect with a financial expert to find out how an annuity can offer you guaranteed monthly income for life. Were you able to find the information you were looking for on Annuity.org? Explore the benefits of an annuity and how it fits within your retirement plan. I've called and called, but Athene's reps put me on hold Everytime I receive a check from these people, there are complications For whatever the reason, businesses refuse to accept them, only a few would; recently was not one of those timesI've called Athene to sort this mess out, but whenever I do I get put on hold for FIVE MINUTES or more! Our objective is to deliver the most comprehensive explanation of annuities and financial literacy topics using plain, straightforward language. Top Listed Send us an email address to write to or a telephone number we can call from Istanbul. If you are interested in learning more about buying or selling annuities, call us at 877-918-7024. Athene | Retirement Services | Leading Annuity Provider Alliance One is a subcontractor billing for Athene Annuity Their current billing and paperwork and customer service are hopelessly incompetent For the past year and half I have tried to contact Alliance One which is now managing my loan and annuity account for Athene Annuity Since my quarterly statement for 7/11/15-10/11/15, I have received NO p. One of these contracts was for guaranteed lump sums or certain payments and the other for lifetime payments. 4structures.com LLC has compiled this list of customer service phone numbers of structured settlement annuity companies all on one page as a public service, for your convenience. Annuity.org partners with outside experts to ensure we are providing accurate financial content. Structured Settlements vs. Other Investment Alternatives, Treasury Funded Structured Settlements (US Treasury Bond), Structured Settlements For Children and Minors, Attorney Fee Deferrals | Structured Attorney Fees, Qualified Settlement Fund as a Settlement Resolution Tool, LTD Structured Settlements for Disability Buyout | Employer Paid LTD Claims, Taxable Equivalent Yield Chart (Structures), Intellectual Property Structured Settlements, Structured Settlement Annuity Issuer Customer Service Phone Numbers, Structured Settlement Customer Service Info. When you purchase a fixed annuity, you put away a lump sum of money, called the premium, to grow tax-deferred at a fixed rate. Myth 2: Annuities can't keep up with inflation and market moves. Types of Structured Settlement Payments | What Are They? Americo | Contact Us Unlike fixed index annuities, RILAs do not offer guaranteed rates of return. 3. Structured settlements and structured settlement brokerage, settlement planning, Sudden Money, financial transitionist, funding agreements and insurance related services provided by 4structures.com LLC. By contacting us you may speak with an insurance licensed agent in your state, and you may be offered insurance products for sale. Athene is the leader in fixed-indexed annuity sales in 2020 and 2021. When your full premium deposit is allocated to the fixed interest account, the current first year yield (including bonus if applicable) is 13.96% (see Rate Details below). All users entering this site for the first time must register. Explore life insurance options. I filled out all the paper work, contacted my financial advisor, contacted Athene by phone and waited. (2023, July 4). (e.g. Doing this research can be a key determinant in whether or not you actually move forward with purchasing the annuity particularly because the complaints can provide you with a more realistic picture of how the annuity may or may not actually be working for other investors. We would like to ensure that our information is up-to-date. If you have sold multiple times to different companies you may have more than one servicing company. A registered index-linked annuity, also known as a RILA, is another type of annuity with growth linked to the performance of a published stock market index. I paid them and they say I havent and they keep sending late notice bills over year I have called for over a year complaing about this This policy is for when [redacted] my mom passes away I collect, Athene [redacted] not disclose the current value of my annuity to me or to my wife I own an annuity with Athene Annuity & Life Co(formerly Aviva Life & Annuity Co.)The contract for this annuity dates to 9-12-Since owning the annuity, we have received in the mail quarterly account statements disclosing the annuity valueThe last quarterly statement we received was 6-12- On 8-18-16, my wife called Athene to determine why there were no further statements mailedWe were told we had to contact Alliance One Services (XXX-XXX-XXXX), the company that takes care of customer service for AtheneUpon calling Alliance Once, she was told that the company no longer mails quarterly OR annual statements and that there is no consumer web portal we can access to determine our annuity's valueWe were told we could make a phone request and a paper statement would be mailed but that it would take business days "to process" this requestWe made the request on 8-18-After more than b, I have made multiple requests to Athene for a statement of my accountI have not received a statement in over one year Contract number 10TTXXXXXX, Since the previous company where I39ve had a disability policy for many years was taken over by Athene I39ve had continuous problems with billing I39ve had monthly automatic withdrawal from my checking account for years I39ve spoken to customer service representatives at least 8-times since last year not to mention the multiple times when I was put on hold for minutes when no one ever picked up or the call was transferred to voice mailAt one point I thought the problem was fixed as a month payment was taken from my checking and monthly deduction was taken out last in Since then I39ve received delinquent notices for for the month of which makes no senseI was able to get through once when I was told it was straightened out and monthly deductions would resumeOn XXXXX I received another delinquent notice for againSince yesterday I39ve made calls and have been transferred and not been able to leave a voicemailThe Account_Number: XXXXXXXX, Over charged me for a policy by $300, only gave me part of me money, Over charged me for a policy by $300, I was told I would get a full refundThey only refund part of my moneyI called in and was pul on hold for minThen the rep said she would check on in and then hung up on meI called back and was put on hold again for over minStill no resolve, Sharing is caring! Login. Creating lifetime income for a secure retirement. Creating lifetime income for a secure retirement. So our tax form has not been sent to the IRS. And, more importantly, how do you know if a FIA is right for you? Note: Please retry Forgot My Password if you are already registered. Note that we are not the insurance company. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Friends, we have had annuities with Athene for years, ever since we lived in Boston. If you are considering the purchase of the Athene Ascent annuity or quite frankly, any annuity then it can be helpful to consider not just the glossy marketing pieces that are produced by the insurance company, but also to review the comments and testimonials from those who already own the product. Support. about businesses and we make it easier for their voice to be heard by the companies. Athene has a strong balance sheet and a willingness to lean into contrarian investments. You can choose a term period of three, five or seven years to best suit your needs. Athene offers RILAs which include unique crediting features that have the potential to enhance growth and increase protection against value losses. Athene Annuity & Life Company - Profile and Review - AnnuityAdvantage Unlike variable annuities, fixed indexed annuities are typically structured so that they are not securities registered with the SEC. Update your browser for more security, speed and compatibility. Do you have a structured settlement and need information now? Athene Agent Portal That's all you need. She even actually told me to keep close records of what I pay, like in a notebook, and keep all bank statements to prove what I've paidThis is coming from their company representative, Company will not respond to customers, return calls, or process requestsAgents can not answer questions, and supervisors are never available I have a 403b through Athene It was sold to Alliance One as of January 1, It was impossible to get through to their call center to see what to do about existing loan payments for months I finally got through in March, and learned that they were not drafting payments, but were planning to do so all at once at an unspecified time I asked to be switched to paper billing, and began paying all of my loans by check I have records of each check, and when it was cashed I never got a confirmation for switching to paper billing from drafts I called on May 25, to see if they had switched me, and the lady said she could "see that the request was put in, but it had not been processed yet." Athene USA Registered Index-Linked Annuities (RILAs). Customers can purchase optional riders to get additional benefits, including lifetime income, increased liquidity or an enhanced death benefit. What Annuities Does SILAC Insurance Offer? Athene Annuity & Life Insurance Co. Ratings & Review 2023 We believe in helping you achieve the protection and security you deserve no matter where youre going or how big you dream. Fixed annuities may have a higher initial interest rate, which is guaranteed for a limited time period only.