I'm here to help ensure you can resend the invitation, so your employee can view their paystubs online again. Im more than happy to help. I'd be glad to share information about the expiration of work invitation links. Then save it. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. In QuickBooks Desktop (QBDT), you can cancel the invite and then, update your employee's email address. Step 4: Use the Auto Data Recovery toolOur Data Services team can help you use the Auto Data Recovery to fix your company file. What we'll cover View employee profile Confirm their invitation was sent Confirm employee email Employee next steps View employee profile Keep safe. My version of QB is Enterprise 21.0. I have been reporting this issue from Year June 2020 and have had talked to multiple different reps over phone or chat. Pay features are available to businesses that use QuickBooks Online Payroll & QuickBooks Desktop Payroll. Is there a way to fix this? & then hung up and never called back. I can only mark the boxes of people who are NOT "signed up" to resend an invite. Your employee is ready to view their pay stubs and W-2s online." I have gotten following responses every-time and no result so far: 1. We are always ready to help. On my screen there is no Resend,only Revoke Access. This way, they can accept your invitation andview their pay stubs in QuickBooks Workforce. I do not have a selection for "Workers". You can also scroll down to the bottom to see their support schedules and hours: View your paychecks and W-2s in QuickBooks Workforce, Employees don't get email notifications when pay stubs are uploaded, Invite your employees to QuickBooks Workforce to see pay stubs, W-2s, and more, Community Chatter Series: Episode 3 (Product Updates for June 2023), On the upper-right side of the QuickBooks Online page, click, Enter your concern such as, "Resend another e-mail invite to my employee to access workforce, not able to do so. Too much cache can affect an application's behavior. QuickBooks Q & A. The Community is always open anytime you need help with setting up workforce. The Community team is always around to help. I'll give some guides and pointers to address them. Im here if you have further questions or concerns. Don't hesitate to drop a message below if you have additional payroll concerns. This way, we can verify if the issue is caused by stored cache files. We'll get back to you as soon as we can. I noticed the March 11th post to Workforce Invite not going through and that they are working around the clock to fix it. Same here. You can also check these links to answer the common questions aboutQuickBooks Workforce: Let me know how it goes in the comment section. Checklist: Sends a checklist, based on proforma data from the prior year's program. I have changed his employment status to terminated, then changed it back to active, I have changed his email address to another one ALL in the effort to try to get to the option to send him another invite. Tale care! I have also made sure my browser was up to date and cache cleared. Reach out to our team so we can help. How can I re-invite an employee to workfoce if they have already signed up? Since the Community is a public forum, it would be best to contact our Technical Support team. Thanks so much for replying! When my employee tries to log in it says "Looks like you don't have Workforce. Feel free to post your questions here if you have other questions. Keep safe and stay well. I have an employee that has already been invited and is showing as Signed Up in the Workforce Invite window. This issue occured a few months ago and every time I call in, no one is able to figure out the issue. By clicking "Continue", you will leave the community and be taken to that site instead. On my screen there is no Resend, only Revoke Access. Can you tell me more about the issue that you're having and the directions that didn't work for you? To start, here are the keyboard shortcuts you can use in opening a private window: If youre able to resend your workforce invitation successfully, Id suggest clearing yourregular browser's cache. There is not option to revoke or resend. QuickBooks Workforce on the App Store You may start a new discussion here All discussions Previous discussion Next discussion You can then re-invite an employee. Next to We've invited [employee] to view their pay stubs and W-2s online with QuickBooks Workforce section, select Revoke Access. Stay safe! Reset if you need to then login with username. Here's an article you can read to learn more about how you can invite your employees for online paycheck access:Invite employees to see pay stubs and W-2s online. 2) Select Payroll, then Employees. Take care always! Connect with and learn from others in the QuickBooks Community. The investigation associated with this conversation is already closed. Why do I have to spend so much of time my helping you, holding your hand at every step so you can fix it? Please know that I'm only a post away if you have any other concerns or questions. Select either Message an Agent or Talk to a Specialist. how to resend pay stub in quickbooks desktop Select the blue Create new request in the top right corner of the screen. Follow the onscreen steps and rebuild your file. I changed the email but it still says "Good news! This way, QuickBooks will automatically invite them for online paycheck access upon saving their profile. This contains detailed steps in restoring your backup copy. First, let'sget the latest payroll update. A couple employees did not receive the email. If there is, it would be best to provide the exact error message here to help us figure out the main cause of the issue. So Itried to go back into the Employee Manage cloud services. Select Expand All to see if QuickBooks found any errors.If you see one of these errors or any about QBWin.Log, move on to Step 4. . Let me share some information so you'd be able to successfully update your email address. Select the employees you need to give access to, then add their email addresses. Please have your employee follow the steps in this article:View your paychecks and W-2s in QuickBooks Workforce. QuickBooks Workforce - Pricing Plans and Much More [2022] They will either keep pawning me to different dept. We'll respond as soon as possible. To save you time, you can use either of these shortcut keys: If the employee was able to sign in successfully, have him go back to the original browser andclear its cacheto start fresh. It's great to see you back in the Community. Then, you can restore the most recent backup. I have an employee needing his stubs for assistance. Lastly, we can send payroll data to show you the correct email address: Send direct deposit paychecks in QuickBooks Desktop Payroll. I talked to 3 people at Intuit just now and after over an hour they disconected me, Is there a way that we don't have to get technecal support to reset these employees and send them NEW invites. To do so, you can connect to our dedicated support by following the instructions outlined in theIntuit Online Payrollsection from this article:Contact Payroll Support. Prince Johnson May 10, 2023. You can also scroll down to the bottom to see their support schedules and hours:Contact Payroll Support. What's in this article Did you experience any interruptions while taking a skills test? There is not an option to revoke access in their personnel info. Inviting an employee to workforce and fixing an incorrect - QuickBooks I have 80% of my employees enrolled. You have clicked a link to a site outside of the QuickBooks or ProFile Communities. This behavior indicates that you need to update your QuickBooks Desktop to the latest release so you can proceed. Once done, try resending the invitation again. Once done, we can proceed with updating your tax table. Does this work for QuickBooks Time as well? This way, you can resend the invite. Let's run your QBO account in incognito mode. Need to run your next payroll or want to manage your employees? They can get into your account in a secure environment and help you with resolving them. In case youre using a different version of QuickBooks. To learn more about the process, see this article:Invite your employees to QuickBooks Workforce. Please know that I'm determined to get this resolved. Here's how: Go to Payroll, then click the Employees tab. Keep in touch if you need more assistance inviting your employees to workforce. How can I re-invite an employee to workfoce if they have - QuickBooks Hi! How to invite a client to Intuit Link using ProConnect Once finished, resend the invite forQuickBooks Workforce. It just stopped working and now I can't get the window to open. Go to QuickBooks Desktop Help. Ive added this article for additional information aboutviewing paychecks and W-2s in QuickBooks Workforce. From the left of the screen, click Intuit Link. However, if there's none, I'd recommend contacting our Customer Care Team. ?It's been updated in the employee file and through payroll setup. Ive got you covered and can help you resend an invite to an employee for the workforce. Set up contractors and track them for 1099s by QuickBooks 3053 Updated 5 days ago It asks me to enter subscription info then gives me a 30156 error saying this subscription is already used to activate payroll. Once done, send the invitation again.You can also click this link and review the Intuit's hostname and IP address if you want to add them to your server to prevent invitations from being labeled as spam.You may want to contact our payroll live support team to request a screen sharing session to assist you further in inviting your employee to utilize QuickBooks Workforce.I've also included the following article to help you understand the Workforce and how it functions: View your paychecks and W-2s online in QuickBooks Workforce.I value your patience while we're working on it. For more information, check out this article:Invite Employees To See Paystubs And W-2s Online. For tips and other resources about payroll, I recommend visiting our website for reference:Payroll articles lists. I've also included this helpful article to learn more about the Workforce and how it works:View your paychecks and W-2s online in QuickBooks Workforce. Let me help you with updating the email address, Megwright. Therefore, this is without a doubt unprofessional. This isn't the kind of feelings that I'd like you to have about your Workforce account. First, try running theVerify and Rebuildtool and then update QuickBooks Desktop to the latest release. Step 2: Have your employees set up their accounts by Email Let's go over how to set up your Workforce account, add your personal inf. Feel free to tag my name in your reply. Wishing you a great day ahead! @SarahannCso i do need to restore the backup ? How can I get to select an employee?? If you see a message about rebuilding your company file, don't worry. You can either select the Chat with us or Have us call you option. If you have other questions, just let us know by adding a new post below. He gets an email every 2 weeks (like all of us) when his paycheck is available to view, however the email comes from a different place than ours does. Thanks for joining this conversation, @mesbahlaw2009. Solved: Workforce Invite not going through - QuickBooks Lets perform some troubleshooting steps to invite your employee to QuickBooks Workforce, @messyS. Open QuickBooks and your company file. You can check out this article for more information: Invite employees to see pay stubs. Choose the Address & Contact tab and update the email address from there. I got your back. For us to isolate the problem further, have your employees sign in to Workforce using a private window since it doesn't store any history or form data.